Frequently Answered Questions
You say “Question”, we say “Answer”. That’s how it goes here at StudyBlue. Whether you’re just getting started or a digital flashcard-making pro, check below for a healthy dose of help. And if you find yourself still left pondering afterwards, look to the right and reach out to us via The Forum.
Profile
How do I change my personal profile information?
If you have forgotten your password upon trying to sign in, click on the ‘Forgot password?’ link below the password field and an email will be sent instructing you on how to create a new one.
If logged into your account and wanting to change your password, scroll over your profile picture space towards the top right corner of your Backpack page and select ‘Profile’ from the drop down menu that appears. Within the ‘Security’ section you will be able to click on the pencil icon for editing and choose to ‘Email reset link’.
How do I change my email notification settings?
Flashcards
How do I turn a document into flashcards?
To automatically create flashcards, try importing a 2-column spreadsheet with one column representing the front of the flashcard and the adjacent column, the back of the flashcard. Add a new deck to your Backpack and you will find the option to ‘Import’ along the left hand side of the screen, under the deck title. Click on a previously created deck in your Backpack and you will find the option to ‘Import’ along the left hand side of the screen, underneath ‘Export’ and ‘Print’. StudyBlue supports .XLS, .XLSX, or .CSV files for import.If you have an Evernote account, you can also import notes created into your StudyBlue Backpack. Click on ‘More’ when logged into your Backpack on the website and choose ‘Import from Evernote’ from the drop down menu. Select which Evernote notebooks you’d like connected with which StudyBlue folders and click ‘Import’.
Can I export flashcards or use my decks offline?
How do I add to or edit flashcard decks I have created?
Select a flashcard deck from within your Backpack and choose to ‘Edit Deck’. If you know the specific card you’d like to make changes to, scroll over listed cards within the deck and you will see three icons appear. One of them resembles pencil and paper, which if you click on it will allow you to slide right into that flashcard and make edits. Other flashcards within the deck will be listed along the left hand side of the flashcard you are editing for easy transition into any other card that may need revisiting.
How do I edit flashcards made by others?
How do I add images and/or audio to flashcards?
2. Copy and paste a URL associated with an image or audio file into the URL field.
3. Drag and drop images in browsers supporting HTML5
How do I merge separate decks into one?
Merging multiple flashcard decks can be accomplished by adding decks to a class folder or sub-folder and studying the contents of that folder. For example, if interested in tackling a few decks all at once in preparation for an upcoming exam, create a sub-folder within the appropriate class titled ‘Exam Review’ and drag and drop all of the decks you need to into it. Scroll over the folder and click the Actions option to the far right of the folder’s name. A drop-down menu will appear from which you can choose ‘Flip Cards’ and begin tackling all of the materials inside through one cumulative study session. If you’d like to create an entirely new deck generated from all of the deck materials within a folder or subfolder, choose ‘Merge into Deck’ from the Actions menu.
How do I set a flashcard deck to ‘Private’?
Study Extras
How do I search for public study materials?
How do I turn my flashcards into a review sheet?
How do I turn my flashcards into a quiz?
Click on a flashcard deck from your Backpack and along the right hand side of the page you should notice a large green ‘Take Quiz’ button. Select it and your flashcard information will be laid out based on a combination of three different question types. You can choose from ‘Multiple Choice’, ‘True/False’ and/or ‘Type the Answer’ and enter in the number of flashcards yo would like laid out in the quiz, customizing and regenerating to fit your study needs.
Note: Flashcard definitions will need to be 50 characters or less in order to be formatted as ‘Type the Answer’ quizzes.
How do I connect my StudyBlue and Evernote accounts?
In the ‘Connections’ section of your profile page you will be able to enable the connection with your Evernote account. Hooking up your two accounts to each other will allow for the transfer of any materials made within Evernote notebooks into a particular StudyBlue folder or class, as well as give you the option to backup StudyBlue materials into Evernote.
On your StudyBlue Backpack page, click ‘More’ as found alongside ‘Join Class’, ‘Make Flashcards’ and ‘Upload Files’ options. From the ‘More’ drop down menu, select ‘Import from Evernote’ and a pop-up will appear for you to pair whichever Evernote notebooks you’d like to be paired with a StudyBlue folder or class and click ‘Import’. If you’d like to transfer your StudyBlue materials, you can do so by utilizing the backup option into Evernote under the ‘Backup Settings’ of the pop-up. Decks will appear in Evernote laid out in a review sheet-type format.
How do I set up Study Reminders?
As a SB Pro member, ‘Study Reminders’ can be set up for a particular flashcard deck and be sent using SMS text message, a post to your Facebook wall, or an email message. Select the flashcard deck you would like a reminder on and choose ‘Study Later’ from along the right hand side of the page. A pop-up will appear prompting you to choose a reminder time interval, the method with which you would like to receive it, and whether or not you would like it to repeat.
What are study guides and how do I create one?
Where can I find older materials that have been archived?
What kinds of study filters are offered through StudyBlue?
How do I reset my accumulated score for a deck of flashcards?
Mobile
What devices currently support the StudyBlue mobile app?
How do I create flashcards using the mobile app?
Can I edit existing flashcards using the StudyBlue mobile app?
Can I use the StudyBlue mobile app without an Internet connection?
Classes
How do I create a class and invite classmates to join?
In your Backpack, press the “Join Class” button to start creating/join your class. A pop-up will appear for you to search by either the course, title, instructor or StudyBlue class code. After locating your class, press “Join” to have it added to your Backpack.
At this point, your class will be connected to the folder and any items created within the folder or dragged and dropped from your main Backpack into the folder will be viewable by all of those who have joined the class. To invite fellow classmates to join, click on the ‘Send invites’ link located within the ‘Classmates’ feed towards the right hand side of the screen. You will be given a number of different methods through which to reach out to them including email, Facebook wall post, Tweet, short link, and class code.
How can I disconnect from a class?
For home schools, we recommend you search and connect to the ‘Home School’ option relative to your location. If a ‘Home School’ does not already exist in your state/country, feel free to ‘Request a new school’ and we will get it added to the database for you.
For those associated with schools that fall outside the ‘High School’ and ‘University’ labels, feel free to contact us. Explain your situation and we can provide assistance on the best ways to go about adding your school. We are more than happy to help narrow down some solutions.
SB Pro
SB Pro is an available StudyBlue upgrade, which provides users with an ad-free study experience as well as a number of other add-ons. Extra features within the SB Pro package include:
- Study Reminders: Your phone will tell you when it’s time to study.
- Hide Cards You Know: Keep cards you’ve already mastered out of future study sessions.
- Equation Cards: Add complex math equations easily (and beautifully).
- Download Shared Materials: Download and save shared notes and flashcards to your device.
- Custom Formatting: Use Bold, Italic, Underline and Colors to personalize your cards. Insert audio and images to both the front and back of cards.
- Offline Mode (Mobile): Study offline, everywhere that you go.
- Advanced Search: Find answers faster. Narrow results by author, textbook, date, size and more.
- Class Study Guides: Every card for your class, updated and delivered daily. Now available for thousands of classes.
- Reset Study Stats: Clear your stats at anytime for a fresh start.
- No ads: Focus, focus, focus. See only what you need to learn.
How much does it cost to upgrade?
Monthly and annual recurring payment options are available for SB Pro.
- SB Pro: Available for $9/month or $30/year.
When logged into your account on the website, scroll over your profile picture towards the top right corner of your Backpack page and select ‘Profile’ from the drop down menu that appears. Choose ‘Cancel’ from the ‘Next Bill’ row of your ‘Account Information’ section.
If you run into any issues or would like to further verify the cancellation, feel free to shoot us an email to info@studyblue.com.
What is StudyBlue’s refund policy?
All fees and charges are nonrefundable and there are no refunds or credits for partially used periods.
