Ch 8 study guide
Communications Esp 280 with Lindemann at San Diego State University
About this note
By: Bianca Del Castillo
Textbook:
Student Workbook for Wood's Communication in Our Lives, 5th
Created: 2010-12-05
File Size: 6 page(s)
Views: 21
Textbook:
Student Workbook for Wood's Communication in Our Lives, 5thCreated: 2010-12-05
File Size: 6 page(s)
Views: 21
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Self-disclosure
leads to closeness, is reciprocal, helps us
understand ourselves)
Guidelines to speaking with those who have disabilities
Consider confirming
messages and not doing these disconfirm):
1. Speak directly to
person 2. Offer to shake hands 3. Identify yourself and
anyone with you (with persons with visual impairments 4. Don’t provide
assistance unless asked 5. Respect personal
space 6. Listen mindfully 7. Position self at eye
level with people in wheelchairs or crutches 8. Look directly at
person and speak clearly (with persons with hearing impairments 9. Relax
4 Components of conflict
What are your interests?
What is your orientation (win-win, win-lose, lose-lose)/
What are your responses?
What are the outcomes?
Response to conflict
null null The three levels of confirmation and discomfirmation null null
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About this note
By: Bianca Del Castillo
Textbook:
Student Workbook for Wood's Communication in Our Lives, 5th
Created: 2010-12-05
File Size: 6 page(s)
Views: 21
Textbook:
Student Workbook for Wood's Communication in Our Lives, 5thCreated: 2010-12-05
File Size: 6 page(s)
Views: 21
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“Simply amazing. The flash cards are smooth, there are many different types of studying tools, and there is a great search engine. I praise you on the awesomeness.”
Dennis
Dennis