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- Ithaca College
- Psychology
- Psychology 10300
- Lynn
- chapter 10
chapter 10
Psychology 10300 with Lynn at Ithaca College
About this deck
By: bridgette bangs
Created: 2011-05-09
Size: 26 flashcards
Views: 2
Created: 2011-05-09
Size: 26 flashcards
Views: 2
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organizational commitment
the extent to which and employee identifies with and is involved with an organization
job satisfaction
the attitude an employee has toward her job
affective commitment
the extent to which an employee wants to remain with the organization, cares about the org, and is willing to exert effort on its behalf
continuance commitment
the extent to which an employee believed she must remain with the org due to time, expense, and effort that she has already put in
normative commitment
the extent to which an employee feels obligated to the org and as a result must remain with the org
external locus of control
perceived ability to control their environment
social information processing theory (social learning theory)
employees observe the levels of motivation and satisfaction of other employees and them model those levels
equity theory
based on the premise that out levels of job satisfaction and motivation are related to how fairly we believe we are treated in comparison with others
distributive justice
the perceived fairness of the actual decisions made in an organization
procedural justice
the percieved fairness of the methods used to arrive at the decision
interactional justice
the perceived fairness of the interpersonal treatment employees receive
job diagnostic survey
to measure the extent to which these characteristics are presented in a given job
quality circles
employees meet as a group to discuss and make recommendations about work issues
internal locus of control
the extent to which people believe that they are responsible for and in control of their success or failure in life
faces scale
check the face that applies to how you are feeling about your job in general
job description index
a series of job related activities and statements that are rated by employees
dimensions (supervision, pay, promotional opportunities, coworkers, and the work itself)
minnesota satisfaction questionnaire
a measure of job satisfaction that yields score on 20 dimensions
job in general scale
useful when an organization wants to measure the overall level of job satisfaction rather than specific aspects
organizational commitment questionnaire
to measure three commitment factors: acceptance of the organizations values and goals, willingness to work to help the organization, and a desire to remain with the org
org commitment scale
measures three aspects of commitment: identification, exchange, and affiliation
well pay
paying employees for their unused sick leave
financial bonus
and employee with perfect attendence over a year might recieve $100 bonus
games
an absenteeism control method in which games such as poker and bingo are used to reward employee attendance
paid time off program
vacation, personal, holidat, and sick days are combined into one category- paid time off
person/organization fit
if an applicant has a need for structure and close supervision, but the culture of the org is one of independence, full of "free spirits" the applicant should not be hired because there would be a poor fit between the employees need and the organization
organizational citizenship behaviors
behaviors that are not part of an employees job but which make the org a better place to work
About this deck
By: bridgette bangs
Created: 2011-05-09
Size: 26 flashcards
Views: 2
Created: 2011-05-09
Size: 26 flashcards
Views: 2
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“I have been getting MUCH better grades on all my tests for school. Flash cards, notes, and quizzes are great on here. Thanks!”
Kathy
Kathy