Chapter 12
Management 300 with D'ambra at Ball State University
About this deck
By: Tucker Olson
Created: 2011-11-03
Size: 28 flashcards
Views: 7
Created: 2011-11-03
Size: 28 flashcards
Views: 7
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human resource management
activities that managers engage in to attract and retain employees and to ensure that they perform at a high level
strategic human resource management
managers design the components of an HRM system to be consistent with each other, with other elements of ORGANIZATIONAL ARCHITECTURE, and with the organization's STRATEGY
equal employment opportunity
equal right of all citizens to the opportunity to obtain employment regardless of their demographics
recruitment
activities that managers engage in to develop a pool of qualified candidates for open positions
selection
when managers determine the relative qualifications of job applicants and their potential for performing well in a particular job
human resource planning
activities that managers engage in to forecast their current and future needs for human resource
outsource
using outside suppliers and manufactures to produce good and services
job analysis
identifying the tasks, duties, and responsibilities that make up a job and the knowledge, skills, and abilities needed to perform the job
lateral move
a job change that entails no major changes in responsibility or authority
realistic job preview
an honest assessment of the advantages and disadvantages of a job and organization
reliability
degree to which a tool or test measures the same thing each time it is used
validity
degree to which a tool or test measures what it purports to measure
training
teaching organizational members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers
development
building the knowledge and skills of organizational members so that they are prepared to take on new responsibilities and challenges
needs assessment
assessment of which employees need training or development and what type of skills or knowledge they need to acquire
on-the-job training
training that takes place in the work setting as employees perform their job tasks
performance apprasial
evaluation of employees job performance and contributions to their organization
performance feedback
process through which managers share performance appraisal information with subordinates, give subordinates an opportunity to reflect on their own performance, and develop plans for the future
objective apprasial
appraisal that is based on facts and is likely to be numerical
subjective appraisal
appraisal that is based on perceptions of traits, behaviors, or results
360-degree appraisal
performance appraisal by peers, subordinates, superiors, and sometimes clients who are in a position to evaluate a manager's performance
formal appraisal
appraisal conducted at a set time during the year and based on performance dimensions and measures that were specified in advance
informal appraisal
an unscheduled appraisal of ongoing progress and areas for improvement
pay level
relative position of an organization's pay incentives in comparison with organization's in the same industry
pay structures
arrangement of jobs into categories reflecting their relative importance to the organization and its goals, levels of skills required, and other characteristics
cafeteria-style benefit plan
plan from which employees can choose the benefits they want
labor relations
activities that managers engage in to ensure that they have effective working relationships with the labor unions that represent their employees interests
collective bargaining
negotiations between labor unions and managers to resolve conflicts and disputes about issues such as working hours, wages, benefits, working conditions, and job security
About this deck
By: Tucker Olson
Created: 2011-11-03
Size: 28 flashcards
Views: 7
Created: 2011-11-03
Size: 28 flashcards
Views: 7
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“I have been getting MUCH better grades on all my tests for school. Flash cards, notes, and quizzes are great on here. Thanks!”
Kathy
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