Chapter 3: Organizational Commitment
Management 363 with Wesson at Texas A&M University
About this deck
By: Katie Crutsinger
Textbook:
Organizational Behavior: Improving Performance and Commitment in the Workplace
Created: 2010-09-23
Size: 27 flashcards
Views: 61
Textbook:
Organizational Behavior: Improving Performance and Commitment in the WorkplaceCreated: 2010-09-23
Size: 27 flashcards
Views: 61
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affective commitment
a desire to remain a member of an organization due to an emotional attachment
continuance commitment
desire to remain a member of an organization bc of an awareness of the costs associated with leaving it.
Normative commitment
desire to remain a member of an organization due to feeling of obligation.
focus of commitment
refers to the various people places and things that can inspire a desire to remain a member of an organization.
most managers want what type of commitment from their employees
affective.
Erosion Model
suggests that employees with fewer bonds will be most likely to quit the organization.
Social Influence Model
suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave.
Factors that increase continuance commitment
amount of time invested in performing duties. lack of employment alternatives. personal and familly issues
embeddedness
employees link to their organizaiton and community their sense of fit with their organization and community and what they have to sacrifice for a job change.
Name the 4 ways employees can act to negative work events
voice, exit, loyalty, and neglect
Voice
active constructive response in which individuals attempt to improve the situation
Exit
active, destructive response by which an individual either ends or restricts organizational membership.
loyalty
passive constructive response that maintains public support for the situation while the individual privately hopes for improvement.
Neglect
passive destructive response which interests and effort in the job declines.
Stars
Possess high commitment and likely respond to negative events with voice bc they desire to improve the status quo and the credibility needed to inspire change;
Citizens
high commitment and low task performance. respond with loyalty bc they lack the credibility needed to inspire change but do possess the desire to remain a member of the organization.
Lone Wolves
low levels of OC but high levels of performance motivated for themselves. respond with exit.
apathetics
low levels for both. respond with neglect.
Psychological Withdrawal and examples
actions that provide a mental escape from the work environment.
daydreaming. socializing. looking busy. moonlighting ( do another job rather than the one you should be doing) cyberloafing
daydreaming. socializing. looking busy. moonlighting ( do another job rather than the one you should be doing) cyberloafing
Physical Withdrawal and Examples
actions that provide physical escape.
Tardiness, long breaks,missing meetings, absenteeism, quitting.
Tardiness, long breaks,missing meetings, absenteeism, quitting.
Independent forms model
of withdrawal which argues that the variou withdrawal behaviors are uncorrelated with one another.
Compensatory Forms Model
argues that the various withdrawal behaviors negatively correlate with one another-that doing one means youre less like to do another.
Prorgession Model
argues that the various withdrawal behaviors are positively correlated.
Downsizing Overview. Definition. Problems.
more common now. usually downsize to cut costs, but not beneficial.
Survivors are struck with survivor syndrome.
Survivors are struck with survivor syndrome.
Psychological contracts
reflect employees belief about what they owe the organization and what the organ owes them.
transactional contracts.
based on a narrow set of specific moentary obligations
relational contracts
are based on a broader set of open ended and subjective obligations.
About this deck
By: Katie Crutsinger
Textbook: Organizational Behavior: Improving Performance and Commitment in the Workplace
Created: 2010-09-23
Size: 27 flashcards
Views: 61
Textbook:
Organizational Behavior: Improving Performance and Commitment in the WorkplaceCreated: 2010-09-23
Size: 27 flashcards
Views: 61
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“I have used this website for three exams, and I see a huge difference in my test results.”
Naj
Naj