Chapter 5 Nonverbal Communication

Communications 1020 with Kern at Bowling Green State University

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By: Caitlin Schweikert
Created: 2011-12-06
Size: 27 flashcards
Views: 11

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What is nonverbal communication?

the behaviors and characteristics that convey meaning without the use of words

-some accompany words

-some convey meaning on their own

What are nonverbal channels?

the various behavioral forms that nonverbal communication takes

-we rely on clues from nonverbal channels to make sense of a situation when talking is not an option

What is deception:

the act of leading someone to believe something you know to be untrue

What are the six basic emotions that are communicated through facial expressions?

1. happiness

2. fear

3. disgust

4. anger

5. sadness

6. surprise

What are 5 functions that nonverbal communication serves?

1. helps us manage conversations

2. helps us maintain relationships through the use of immediacy behaviors

3. helps us form impressions

4. helps us influence others

5. helps us conceal informationW

What are immediacy behaviors?

nonverbal signals of affection and affiliation

What are facial displays?

facial expressions

-also important to those who use ASL

What are the 3 functions of facial displays?

1. revealing identity

2. signaling attractiveness

-symmetry and proportionality

3. expressing emotion

What is symmetry and proportionality?

symmetry: the similarity between the left and right sides of your face

proportionality: the relative size of your facial features

What are oculesics?

the study of eye behavior

- eye contact: used to signal attraction, gain credibility, persuade, and intimidate

-pupil dilation is a reaction to different social situations and conversational partners

(when we experience excitement, sexual arousal, anxiety, fear)

What is kinesics?

the study of movement

What are gesticulations?

the use of arm and hand movements to communicate

What are emblems?

any gesture that has a direct verbal translation

What are illustrators?

gestures that clarify the verbal message

What are affect displays?

gestures that communicate emotion

What are regulators?

gestures that control the flow of conversation

What are adaptors?

gestures one uses to satisfy some personal need

What is haptics?

the study of how we use touch to communicate

What are the 5 types of touch?

1. affectionate: hug

2. caregiving: dentist/hair cut

3. power and control: hand on lower back for guidance

4. aggressive

5. ritualistic: shaking hands

What are vocalics or paralanguage?

characteristics of the voice

What are 9 characteristics of the voice?

1. pitch

2. inflection (variation in pitch)

3. volume

4. rate

5. filler words

6. pronunciation

7. articulation

8. accent (patterns of pronouncing vowels/consonants)

9. silence

What are olfactics?

our sense of smell

-operates subtly but powerfully to influence our reaction to others

-memory: olfactic associations

- we are drawn to people

What is proxemics?

the scientific study of spatial use

What are the 4 different spatial zones?

1. intimate (0-1 1/2 ft): our closest most intimate friends, family members, and romantic partners

2. personal (1 1/2-4 ft): other friends and relatives

3. social (4-12 ft): customers, casual acquaintances

4. public (12-25 ft): someone is giving a speech or performing in front of large audience

What is the halo effect?

we attribute positive qualities to attractive people

-pressure to be attractive can lead to or worsen eating disorders

What is chronemics?

the way we use time as communicators

-messages about value

-messages about power

What are artifacts?

the objects and visual features within an environment that reflect who we are

-can also reflect how we wish to be seen by others

About this deck

By: Caitlin Schweikert
Created: 2011-12-06
Size: 27 flashcards
Views: 11

About StudyBlue

“Simply amazing. The flash cards are smooth, there are many different types of studying tools, and there is a great search engine. I praise you on the awesomeness.”
Dennis