o Inventory your needs
o Find the sources you need
o Keep track of your sources
§ How do you select the most credible sources by examining the four characteristics of a source’s credibility?
§ What are the kinds of sources available for conducting library research?
o Reference Works
§ What are the steps involved in conducting an interview?
o Prepare for your interview
§ Set up your interview
§ Plan your interview questions
§ Conduct the interview
§ What are the six types of supporting materials?
§ What are the five guidelines for using supporting materials?
o Choose the most credible proof
o Use a variety of supporting materials
appeal to different learning styles
o Consider your audience
avoid long list
respect time given
§ What are the three parts included in a good conclusion (in order)?
o Transition to your conclusion
Summarize your main points
o Finish with a memorable clincher
§ What are the two types of outlines?
§ What are the three sections of a working outline?
§ What are the four ways you can make your message clear?
o Understandable language
proper use of words
o Concise Language
§ What are the five suggestions for expressing your ideas effectively?
o Hypothetical examples
o personal anecdotes
o vivid language
figurative language- similes and metaphors
o Use gender-neutral references
o Make appropriate references to ethnic groups
Steer clear ofunnecessary references to ethnicity, religion, gender, sexuality
make a note for political correctness/ appropriate language
§ What are the seven types of audiovisual aids?
o Use it to unify amixed-media presentation
content is king
dont let technology dominate
§ What are the 7 guidelines for preparing audiovisual aids?
o Make sure your aidssupport your points
keep aids simple/clear
o Rehearsing with yourpresentation aids
o Control audienceinteraction with your aids
§ What are the elements of credibility(ethos)?
§ What are the different kinds of reasoning that the chapter highlights? (logos) (17)
§ Name each of the logical fallacies.
o Appealing to your audience’s emotions
o Matching your delivery to the mood of the occasion
o Adapting to your audience’s expectations
evoking shared values
respect time given
· Address procedural needs
· Model the behavior you expect
· Facilitate discussion
keep members on task
help avoid group think
help organize presentation
refer to ideas by topic, not person
resolve quickly--- manage emotions
focus on tasks not disagreements
§ What are the strategies for effective participation in a small group?
o Listen interactively
o Participate, don’tdominate
o Participate authentically
fulfill your commitments