Comm final exam

Communication & Journalism 101 with Deangelis at Rutgers University - New Brunswick/Piscataway

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By: Lauren Picciallo
Created: 2011-05-03
Size: 91 flashcards
Views: 69

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To extend human communication, to distribute over space and time

What are the Functions of media?

transmission, reproduction, display

What is the process of media distribution?

transmission

The moving of Messages.

Reproduction

this goes hand in hand with amplification. It is the ability to copy information overtime and space

1. increased information available to public
2. great variety of info
3. improved feedback
4. greater convenience

What is the impact of technological convergence?

ansynchronous

there is delay in the receiving of the message

what someone is writing down driving direction

what is an example of asynchronous?

synchronous

there is no delay in the receiving of the message

Trying to contact someone because of an emergency

What is a pro about synchronous communication?

High interactivity. Chatting of facebook

ability to control amount of incoming information and have to use it. What is an example of this?

Low interactivity. Watching TV

the inability to control the amount of incoming information and how to use it. What is an example of this?

high social presence

personable and warm communication

1. The Personality- something we have
2. Construction through communication- something we do

What are the two views of the construction of self?

1. choices
2. decisions
3. relationships

What does our interpretation of stimuli impact? (3)

Have and Do.

What are the two views an individual can have on the world's culture?

Culture controls us, and it is static

What does the "have" view on the world's culture state?

We construct culture via communication, so it is dynamic and ever-changing

What does the "do" view on the world's culture state?

Cognitive complexity, loquaciousness, communication apprehension, shyness affinity seeking, self-monitoring, self-reflexiveness

What are communication related personal traits? (7)

communication apprehension

this is learned and con be unlearned having more positive more positive experiences with communication. this is fear of communicating.

loquaciousness

very talkative

shy

people who are this may have been sheltered/ protected at some point and have learned to be this way.

affinity seeking

a person who looks to be naturally liked

high self monitoring

If you are always thinking about how your interactions are percieved and how it will affect their perception of you. It deals with thinking of what their actions mean about their personality

self-reflexiveness

allows us to turn our attention inward in order to examine our own communication behavior. it is through this we can replay and think about our actions.

Expressions given

these expressions are intentional and instrumental. An example would be to dress nicely for a job interview

Expressions Given off

these are expressions that are incidental and unintentional like a person who blushes

Erving Goffman

person who talks about expressions given and given off

semantic networks

incoming messages are linked systematically to previously stored information based on common characteristics.

Self concept

this effects your behavior which effects people's perception which effects our perception of others' responses

self expression

our sense of self, who we are is developed through interaction with others.

looking glass self

when one imagines how they appear to others, this is what they see.

open self

known to others and known to self

hidden self

not known to others and known to self

blind self

known to others and not known to self

unknown self

not known to others and not known to self. Ex. didn't know that she was good at handling emergencies, until she experienced one. Police saw she was good after she handled the car accident well

authenticity

being true to ourselves

self awareness

known self- one's own moods and emotions. this is the ability to be self- reflexive. to be high in this would higher your EQ

self regulation

ability to control impulses. to be high in this would higher your EQ

motivation

ability to keep oneself focused on completing and a goal, and fulfilling the desired effect. to be high in this would higher one's EQ

Empathy

ability to understand other's reactions and emotions. Both men and women show growth in this as they age. To be high in this would higher one's EQ

Social skills

ability to build relationships, networks, and maintain them. To be high in this would higher one's EQ.

organization

a group of people intentionally organized to accomplish an overall common goal or set of goals

goals

objects that guide the activity of an organization

1. used to measure organization and individual effectiveness and success
2. origin and clarity differentiate organizational goals

How do goals effect an organization? 2

scientific management/ taylorism

-organization is viewed as a machine
-employees motivated by material rewards
-use of formal authority to achieve maximum productivity
-communication to pass information downward to clarify tasks and rewards

to create a common purpose

What is the purpose of a mission statement

Human Relations

- Views the organization as a family
- Addressing worker needs, building trust, encouraging collaboration
- Communication is about facilitating social interaction and participation in decisions

Hawthorne study

attempts to scientifically control the work environment by giving them attention so the employees felt important

Systems School

-Different parts of the organization depend on one another and their environment
- Communication facilitates interaction, coordination, adaptability
-Information flow is multidirectional

Quality Approach

- is a combination of the scientific management, human relations, and systems
- it says there should be a quality of service orientation, leadership, information processing , communication, and continuous improvement

key organizational changes

-more complex and highly interactive work
-faster paced work
-greater collaboration and teamwork
- blurred boundaries
-rapid knowledge and innovation

ways in which technology has changed communication in organizations

- increase and fasten the dissemination of information across organization
-help to create flat, more democratic organization
- help to generate rapid feedback
- enable and facilitate communication across organizational boundaries geographic distances
- help dispersed individuals work as a team

formal organizational communication

- is generally in written form (memos, policy, rules, procedures, reports
- helps maintain the authority relationship
- might be time consuming

internal networks (how an organization communicate within the organization)

1. this is a downward and upward message flow
2. there is also horizontal message flows
3. examples would be newsletters and meetings

External (how organization communicates with its customers)

1. advertising
2. marketing
3. public relations

Have v. Do in relationships

1. Relationships are static, fixed, shaped by social structure
2. relationships are dynamic, changing, created and recreated via communication

synergy

the whole is worth more than the sum of its parts

- physical attraction
- mutual attraction
- common ground

What are some new ingredients in a new relationship?

long-term

is the relationships in which more is invested; since there is more invested the identity is more flexible; its more intimate- since your willing to put more into it

short-term

is the relationship that can be more functional and flexible; it is transitory

signs of stable relationships

personal idioms, pet names, private languages

to integrate the people, and to make a couple exclusive

What purpose do personal idioms, pet names, and private languages serve?

causal

a relationship that is impersonal and ritualized

disclosure

How does a relationship become intimate?

consensual

a family that is high in conversation and high in conformity

pluralistic

a family that is high in conversation and low in conformity

protective

a family that is low in conversation and high in conformity

laissez-faire

a family that is low in conversation and low in conformity

initiation-->exploration-->intensification-->formalization-->redefinition-->deterioration

what is the evolution of relationships?

1. focus on the negative
2. Confrontation of the negative characteristics of relationships. End relationship.
3. Group and social communication phase where you negotiate how you will tell people about the end of the relationship
4. Telling others about the end in relationship

What are the four stages of deterioration?

evaluation, control, strategy, neutrality, superiority

What are characteristics of defensive communication?

descriptive, spontaneity, open problem solving, spontaneity, empathy, equality

What are characteristics of supportive communication?

counter-dependent

a relationship in which one is in disagreement with the one who is dependent

dependent

a relationship in which one is dependent on the other person, so they always agree

progressive spiral

when the relationship agrees with us, our needs, and goals

- new intimate enters
- expanding interactive distance
-individual physical/ psychological development
- death of partner
- unfulfilled promise
- mismatched goals for relationship
-unforeseen event
- violation of rules

what are environmental circumstances that end a relationship?

-attractiveness of members
-attractiveness of activities and goals
- membership attractiveness

Why do we enter groups?

productivity- tasks
distribution of labor
socialization

What are some goals of a group

characteristics of groups

1. this can be emergent (people's choice) or contrived (arbitrary)
2. formal or informal
3. rigid role structure (fixed positions) or flexible role structure (shared positions)
3. Task orientation (to achieve goals) or social communication (to socialize)

chain

in group communication this communication is from one person to another like the telephone game

wheel

in group communication this communication is from one person to the rest like a boss to his or her employees

all channel

in group communication this communication is from one person to the rest and the rest talk to each other as well like a boss to employee and between employees

orientation getting acquainted
conflict differences matter
emergence group identity develops
reinforcement cooperation

How does a group develop?

Decision making patterns

consensus (people all agree)
compromise
majority vote
decision by leader
arbitration

styles of leadership

autocratic
democratic (shared leadership)
laissez-faire
leadership as contextual (learned and inherited)

type of roles

task oriented
group building and support roles
individual roles
- all can have many possible roles

benefits of group cohesiveness

1. leads to productivity
2. group membership
3. effective and efficient communication

Negatives to group cohesiveness

1. group think (pressure to agree with the group, meed to avoid disagreement, need for loyalty)
2. Irving Janis- concurrence- seeking (seek to agree in opinion)
overrides realistic appraisal of alternatives

Negative to too little group cohesion

lack of member involvement, low moral

About this deck

By: Lauren Picciallo
Created: 2011-05-03
Size: 91 flashcards
Views: 69

About StudyBlue

“I have used this website for three exams, and I see a huge difference in my test results.”
Naj