comm final

Communication And Information 110 with Owens at Illinois State University

About this deck

By: amanda Roloff
Created: 2011-05-02
Size: 50 flashcards
Views: 22

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Frame of Reference

life experiences.

Channel

channel we choose can affect the message
-depends on what message you want to convay.

Feedback

-uses talker and listener
-as the speaker speak, the listener responds verbal or nonverbal

information literacy

being able to find appropriate sources, analyze the material, evaluate the credibility of the sources, and to use/cite sources

public speaking anxiety

being nervous about speaking in public

PRSA/McCorskey

measurements for individuals to assess their level of fear in areas of communication apprehension
-website

communication ethics

apply ethical standards to the message we produce and consume.

ethics- what we want to do, or what we SHOULD do

Communication apprehension

causes: hereditary, learned (situation-based, audience-based, context-based, childhood reinforcements), skills deficit
effects: shortness of breath, sweaty palms, butterflies, shaky hands

Human perspective

we have a responsibility both to ourselves and to others to be open, gentle, compassionate, and critically reflective in our choices

situational perspective

takes into account the context of the communication event.
(ex. not all speech topics ok for classroom)

situation-based apprehension

anxious because of a particular event at a particular time.
-eulogy for a funeral

Audience-based apprehension

anxious because of the individuals who we communicate with

context-based apprehension

anxious in certain setting such as one on one, groups, meetings, or public speaking. socialized into thinking we should be nervous

skills deficit apprehension

because you don't learn how to

Active voice

the subject that performs the action

passive voice

subject is acted upon

appreciative listening

listening for personal enjoyment

argument

process of advancing claims supported by evidence and reasoning

argument model

developed for understanding the critical components of effective arguments; these elements include claims, evidence, evidence credibility stability, warrants, qualifiers, and rebuttals.

audience analysis

process by which we gather and analyze information about our listeners and adapt our message to their knowledge, interests, attitudes, and beliefs

clarity

using words that are specific and familiar to your audience

vivid

language used to evoke a certain emotion or image from an audience;language that appeals to audience's senses

concrete language

specific, detailed, and tangible language choice

abstract language

general and vague language choice

critical listening

listening to make judgements about the message we recieve

critical thinking

ability to make reasonable decisions about what to believe or do based on careful evaluation of available evidence and arguments

discriminative listening

listening occurs when we distinguish between verbal and non-veral messages

Jargon

language that is specific to a particular group

methods of delivery

reminders written into a speaking outline regarding delivery elements such as when to adjust your rate, tone, or movement

primary/recency effect

theory that suggests people pay more attention to and remeber information that is presented first and last

statistics

numerical method for summarizing data; statistics can take such forms as means, median, ratios, and percentages

target audience

the portion of the whole audience that you most want to influence

testimony

quotes or paraphrases from an authoritative source

signpost

words that signal the next point to be made

internal preview

brief statement of what the speaker will discuss next

internal preiew

briew review of what has been discussed before moving on to the next point.

clutter

speakers should advoid long sentences that require multiple punctuation divisions

communication competence

-knowledge, skill, movement, and judgement

communication confidence

confidence because we will have opportunity to practice skills in a variety of settings. decrease apprehension in public, personal, and professional contexts

communication ethics

ethical communication is characterized by honesty, clarity, accuracy, open-mindedness, and willingness to listen to others.

communication skills deficit

do not have knowledge to do it.

demographics

age, sex, gender, sexual orientation, cultural background, etc.

mean

all numbers added then divided

median

middle

mode

most often number

communication action model

speaker sends a message to listener who receives the message
communication has a beginning and an end

interaction model

takes into account the role of feedback in the communication process

feedback occurs when the listener responds to the speakers message

tranaction model

most recently
takes into account the simultaneous sending and receiving of messages that occur in context

models of communicationCharacteristics of H

describe how each of these elements may or may not be presented in every situation. and describe hoe communication encounters unfold

nonverbal delivery

delivery through the eyes, face, body (posture and gesture), and movement (use of space).

About this deck

By: amanda Roloff
Created: 2011-05-02
Size: 50 flashcards
Views: 22

About StudyBlue

“Simply amazing. The flash cards are smooth, there are many different types of studying tools, and there is a great search engine. I praise you on the awesomeness.”
Dennis