Evolution (module 1)

Management 301 with Colangelo at Pennsylvania State University - All Campuses

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By: Sarah Mackey
Created: 2011-01-18
Size: 40 flashcards
Views: 47

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viziers

ancient managers who used the managerial functions

modern management

associated with the industrial revolution and immigration form old world to new world

classical management
behavioral management
decision theory
systems theory
contingency theory
modern influences

classical management

a management theory that emphasized greater workforce productivity

scientific management
classical organizational theory

Frederick W. Taylor, Max Weber, Henri Ford

scientific management

a management theory that concentrates on increasing workforce productivity

-use labor more efficiently

null

Gantt chart

tool developed by Hnery Gantt, that visually depicts the steps in a process, the time and the sequence of steps required to complete the entire project

bureaucracy

a management approach based on formal organizational structure with set rules and regualtions that rely on the specialization of labor, an authority hierarchy, and rigid promotion and selection criteria

human relations approach

a behavioral management theory that focuses on individuals working in group settings and in which managers and workers are studied in relation to what occurs in the groupe

Hawthorne studies

by Elton Mayo at Hawthorne Works or Western Electric

initially aimed to determine the relationship between the intensity of illumination and the efficiency of two groups of workers

Hawthorne effect

the unexpected results of the Hawthorne studies indicated that productivity increases in relation to the presence and attention of the researchers

behavioral science

a behavioral management theory that views workers as much more complex than the "economic man" described in the classical approach or the "social man" described in the human relations approach

Elton Mayo, Fritz Roethlisberger, William Dickinson

decision sciences

modern management theories decision making, information systems, mathematics, and statistics to aid in making choices

Herbert Simon, James March

production management

a sphere of management science that focuses on manufacturing technology and the flow of material in manufacturing

operations management

a sphere of management science that includes the areas of purchasing, materials management, production, inventory, and quality control, maintenance, and plant management

information system

a computerized system that helps managers make better decisions by permitting them to gather and accurately porcess large volumes of data

systems theory

a way of thinking about organizations and management problems from a systems point of view

Chester Banard, Peter Senge

general environment

the overall environment containing the elements that affect all organizations

task environment

the environment containing elements that can have an imediate impact on organizational success

synergistic effect

the sum total effect of all systems components, as in an organization in which each of its parts performs a specific function

open system

a system that is open to influences fom the environment

contigency theory

a management theory describing the unique aspects of the situation that effect performance such as technology and the environment

Joan Woodward, Paul Lawrence, Jay Lorsch

technology

the conversion process used in organizations to transform raw materials into a complete product

3 stages in decision making (SIMON)

finding occasions requiring a decsion (intelligence)
inventing, developing, and analyizing possible courses of action ( design)
selecting course of action (choice

kaizen

the Japanese word for the continuing improvement of everthing an organization does

Theory Z

a management approach that combines American and Japanese management practices

William Ouchi 1981

competitive advantage

the advantage that can be gained through lower cost or differentiation

competitive scope

the breadth of a fim's target within its industry

cost leadership

a strategy that involves keeping costs and prices lower than those of competitors

differentiation

a strategy that attempts to improve a firm's competitive position by developing unique products

cost focus

a competetive strategy that emphasizes gaining advantage through cost control in a narrow market area

focused differentiation

a competitive strategy that involves providing a competitive and unique product and/or service to a narrow market area

adaptive learning

according to Peter Senge, an early stage that a firm goes through in becoming a learning organization; characterized by learning through adapting to its successes

generative learning

according to Peter Senge, a stage that a firm goes through in becoming a learning organization and that requires "seeing" the systems that control events

traditional views/ pillars of management

scientific (micro)

bureacratic (macro)

administrative management (combined macro and micro)

Abstract subsystems

technical (production, manufacturing)

structural

managerial (planning, organzing, etc)

psychosocial

goals & values

theory x

the assumption that employees dislike work and are lazy and irresponsible, and must be coerced into work

theory y

employees are creative, enjoy work, seek responsibility, and can exercise self-direction

(QwL) quality work of life

a moderating influence in the 1940 and 50s in the behaviorial sciences

Frederick W. Taylor

contributed the science of management; scientific selection, training, and evaluation; cooperation between manager and worker; division of work

administrative management operating principles (FAYOL)

unity of command (employee reporting to one supervisor)

exception principle (

span of control (

scalar principle (formal chain of command)

About this deck

By: Sarah Mackey
Created: 2011-01-18
Size: 40 flashcards
Views: 47

About StudyBlue

“Simply amazing. The flash cards are smooth, there are many different types of studying tools, and there is a great search engine. I praise you on the awesomeness.”
Dennis