Manufacturer -> Consumer
Manufacturer -> Wholesaler -> Consumer
Manufacturer -> Wholesaler -> Retailer -> Customer
Physical Ownership in supply chain
Manufacturer -> End User
Manufacturer -> Distributor -> End User
Manufacturer -> Master Distributor -> Distributor -> End User
Setting services up for a customer at certain times.
ex. Pharmacy purchases medicine at 2 am.
ex-bill/have 30 days to pay for product.
Functions of Distributor
Extended to industrial customers.
Evolving customer expectations create new demands on both:
Error=lower customer satisfaction, cost to reship item, & RMA activities
RFID - Radio Frequency Identification