exam2

Communication Arts 1000 with Ferrar at University of Connecticut

About this deck

By: Corinne Ayoub
Created: 2010-03-23
Size: 66 flashcards
Views: 50

About StudyBlue

STUDYBLUE makes things that make you better at school. Things like online flashcards with photos and audio. Things like personalized quizzes and friendly reminders about when (and what) to study next. Think of it as a digital backpack™: access to all of your study materials online and on your phone. STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.

“I have used this website for three exams, and I see a huge difference in my test results.”
Naj

Sign up (free) to study this.

Proximity

Factor of initial attraction, we are attracted to people we are close to/those nearest to us

Matching Hypothesis

We are not attracted to the most attractive but to the person who matches our own perception of our own attractiveness/inteligence

Repeat exposure

simple repeat exposure increases liking

Reasons people enter into relationships

affection, control, predictability, support, companionship

Social Penetration/Onion Theory

Idea that relationships develop solely through self disclosure

Onion-layers of self revealed in stages, starting with visible going into core self

Stages in SP theory

Orientation, exploratory exchange, affective exchange, stable exchange

Orientation

safe small talk nothing too serious, just normal and appropriate

exploratory exchange

reveal ourselves, express feelings about certain topics like government and education

affective exchange

start talking about private and personal matters; arguing and fighting may occur. Intimate touching and kissing

Stable exchange

Know the emotional reaction of other people on certain private and personal things; relationship plateaus

Knapp- Stages of coming together

Initiating- initial display of self

Experimenting- small talk, audition

Intensifying- self disclosure increases, nicknames, "we" pronounts

Integrating- Cultivate opinions as a couple, others treat you as a couple, romance is a comon property

Bonding- public ritual (ex. weddings) top stair

Stages of Coming apart

Differentiation- Talk about differences, more use of me/you than "we", disagreements

Circumscribing- less info exchange, topics controlled, superficial communication, less reciprocity

Stagnating- almost no communication, marking time

Avoiding- avoiding face to face, admit it

Termination- Summary statements, future talk apart

Relationship Climate

Emotional tone of an episode or realationship, determined by how valued people see themselves

Confirming Climate

Have messages that acknowledge the person, provide an authentic response to others, focus on listening

Disconfirming climates

Messages characterized by imprevious responses (ignoring), interrupting responses (breaking in), tangential responses (go off topic), impersonal responses (disengagement), disagreement focusing on person (rather than ideas)

Dialectical Perspective

Set of opposing or contradictory impulses that create tension between the 2 people

Assumptions- Contradiction is inherent in social life, these conflicts drive change and vitality, there is dialectical change

Autonomy vs. Connection

Intependence vs. interdependence

want to be connected with others, yet want to be autonomous

One of the nmost powerful dialects, needs are dynamic and frequently shifting

Certainty vs. uncertainty

We like predictability but also crave excitement

Psychological trust- knowing how/what you think

Behavioral trust- knowing how you would act

Openness vs. Closedness

Openness akin to sharing, how much we share is a dialectic; argue that true self disclosure is relatively infrequent

Relational norms

guidelines that limit and direct behavior- most have specific norms

Roles

Set of behaviors that apply to a subclass; give predictability to the relationship

Interrole Conflict

conflict 2 roles entail contradictory expectations- ex. you're someones tutor and friend

Intra-role

conflict contradictory explanations from one role- as a persons romantic partner you want to be casual they want to be serious

Androgyny

Partly male/partly female in appearance- of indeterminate sex, one's sex refers to biolocial appartus, where gender is more of a continuum

Edelsky's Floor model

model for describing the way conversations are structured/organized; floor one and floor 2

Floor one

Monologues, single speaking turns, declaritive statements, men more likely to speak this way

Floor 2

Free for all; lack of clear turn talking, conversational overlap, repition, agreement structures, women more likely to speak this way

GLLE (Gender Linked Language Effect)

Male language higher in dynamism (vigorous activity/progress)

Female language- aesthetic quality, higher sociointellectual status

Persuasion

The psychology of influence, any attempt to influence our attitudes

Belief/Cognition

truth held by a person about something, knowledge/factual info

Attitude-

stable disposition-mostly affective

persons evaluation of something

Behavior

Overt response to something

Source characteristics

Credibility (believability)-expertise, trustworthiness)

Similarity- shared characteristics between source and receiver

Attractiveness

Message characteristics

Positive emotion (vivid message using pictures, stories, humor)

Evidence- factual statements, stats, testimonials

Fear appeal (only effective when threat is serious/likely to happen to them)

One sided message

Audience agrees already, no controversy, low familiarity

Two sided message

audience disagrees, controversial topic, high familiarity

Foor in door strategy

First request something small then make a larger request

Door in face

Start with large request you know will be rejected then move to smaler

Balance Theory

States when tensions arise between or inside people, they attempt to reduce these tensions through self-persuasion/trying to persuade them

Can tell if it's balanced if it's positive

Cognitive Dissonance theory

We have a need for consistency, dissonance is uncomfortable feeling caused by inconsistency

Reducing dissonance

Add consonant, alter importance, change behavior

Elaboration likelihood model

Assumes that people want to be correct in their attitudes

Central route to persuasion

People influenced by strength and quality of message, happens when motivated and able to think about message content

Peripheral route to persuasion

Pay attention to cues that are irrelevant to the content/quality of the communication

Love Triangle

Affective exchange, bonding, self disclosure (balance is important)

Dimensions of marital styles

Ideology- belief system of a relationship

interdependence/autonomy

levels of conflict

Traditional

traditional attitude toward marriage, interdependent use of time and space, MOST SATISFIED

Independents

Nontrad. attitudes about relationships, independent use of time and space, open and assertive conflict style

Seperates

Traditional attitudes about marriage, independent use of time and space, low conflict, high negativity, LEAST SATISFIED

Conflict styles

Avoidance, competition, compromise, accomadation, collaboration

Avoidance

low on assertiveness and cooperativeness, denial, topic avoidance/shifting, joking

Competition

High assertiveness, low cooperativeness, use of agression and power, pursuing one's own goals, perceived as "win/lose", threats/criticisms

Compromise

Moderate cooperativeness and assertiveness, offer to give in, not most effective, both parties win AND lose

Accomodation

High on cooperativeness, low on assertiveness, giving in, appeasing, smoothing over

Collaboration

High cooperativeness/assertiveness, not playing to win, work for "win/win" outcome, ID real problem

Steps in collaboration

Qualification-limiting discussion to problem

Disclosing-sharing thoughts, eliciting others'

showing empathy, recognize commonality, accept responsibility, initiate problem solving

Principled negotiation

approach to negotiation in which an issue is decided on the basis of merits rather than by taking positions and trying to get the other parties to change position (Fisher)

Steps in PN

Seperate people from problem

Focus on interests, not positions

Invent various options for mutual gain

Use objective criteria

Dominance

Need for control OVER others

In dyads, one often has more dominance than the other but not always

Can coexist w/ affiliation

Power

Unlike dominance; power is given to you by others

Conflict Avoidance tactics

Postponement, resorting to formal rules, controlling process (arguing how to argue) gunnysacking

Escalation tactics

Labeling, Issue expansion, coalition formation, threats, breaking relational rules

Maintenance tactics

Quid pro pro, combining reduction/escalation tactics

Reduction tactics

Break larger conflicts into smaller parts, ask for more info, metacommunication, respond to ALL levels of conflict

Characteristics of interpersonal communication

Usually involves only 2 people; quality/intimacy of the communication is ket, more immediate, high quality of feedback, fully transactional, physical proximity is key, dialectics are present

Determines quality of interpersonal relationship

Info about other person primarily psychological, dyads set rules for relationships, roles defined by personal charteristics

About this deck

By: Corinne Ayoub
Created: 2010-03-23
Size: 66 flashcards
Views: 50

About StudyBlue

“I have used this website for three exams, and I see a huge difference in my test results.”
Naj