HRM 360 Chapter 8 Definition Flashcards
Human Resources 360 with Pierce at University of Tennessee - Knoxville
About this deck
By: Anonymous
Textbook:
Human Resource Management (11th Edition)
Created: 2009-10-29
Size: 20 flashcards
Views: 32
Textbook:
Human Resource Management (11th Edition)Created: 2009-10-29
Size: 20 flashcards
Views: 32
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Define each of the following words
Emotional Intelligence
Emotional intelligence: The ability to recognize and manage emotions.
Performance management
Performance management: Goal-oriented process directed toward ensuring that organizational processes are in place to maximize the productivity of employees, teams, and ultimately, the organization.
performance apprasial
Performance appraisal: Formal system of review and evaluation of individual or team task performance.
competencies
Competencies: Broad range of knowledge, skills, traits, and behaviors that may be technical in nature, relate to interpersonal skills, or be business oriented.
360-degree feedback evaluation method
360-degree feedback evaluation method: Popular performance appraisal method that involves evaluation input from multiple levels within the firm as well as external sources.
rating scales methid
Rating scales method:Performance appraisal method that rates employees according to defined factors.
critical incidents method
Critical incidents method:Performance appraisal method that requires keeping written records of highly favorable and unfavorable employee work actions.
Essay method
Essay method: Performance appraisal method in which the rater writes a brief narrative describing the employee?s performance.
Work standards method
Work standards method:Performance appraisal method that compares each employee?s performance to a predetermined standard or expected level of output.
ranking mehtod
Ranking method: Performance appraisal method in which the rater places all employees from a group in order of overall performance.
paired comparison
Paired comparison: Variation of the ranking method in which the performance of each employee is compared with that of every other employee in the group
Forced distribution method
Forced distribution method:Performance appraisal method in which the rater is required to assign individuals in a workgroup to a limited number of categories similar to a normal frequency distribution.
behaviorally anchored rating scale method (BARS)
Behaviorally anchored rating scale (BARS) method:Performance appraisal method that combines elements of the traditional rating scale and critical incident methods; various performance levels are shown along a scale with each described in terms of an employee?s specific job behavior.
results-based system
Results-based system:Performance appraisal method in which the manager and subordinate jointly agree on objectives for the next appraisal period; in the past a form of management by objectives.
halo error
Halo error: Evaluation error that occurs when a manager generalizes one positive performance feature or incident to all aspects of employee performance resulting in a higher rating.
horn error
Horn error: Evaluation error that occurs when a manager generalizes one negative performance feature or incident to all aspects of employee performance resulting in a lower rating.
leniency
Leniency: Giving an undeserved high performance appraisal rating to an employee.
strictness
Strictness: Being unduly critical of an employee?s work performance.
central tendency error
Central tendency error: Evaluation appraisal error that occurs when employees are incorrectly rated near the average or middle of a scale.
About this deck
By: Anonymous
Textbook: Human Resource Management (11th Edition)
Created: 2009-10-29
Size: 20 flashcards
Views: 32
Textbook:
Human Resource Management (11th Edition)Created: 2009-10-29
Size: 20 flashcards
Views: 32
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“I have been getting MUCH better grades on all my tests for school. Flash cards, notes, and quizzes are great on here. Thanks!”
Kathy
Kathy