i just took the business final and this is what was on it!

So I just took the Intro to Business final and here are some of the things I remember that were definitely on it so they will probably be on the test Monday too. There is 50 multiple choice / true false but that?s it. Its pretty easy but I got some stupid stuff wrong so just know this stuff definitely and you?ll be ok Charisma- the effectiveness of a charismatic person Employment at will- definition of it Quid pro quo harassment 199.99 is a form of odd-even pricing Convenience store The name for the cycle a product goes through during its profit making time Workers compensation- definition, workers get paid and reimbursed when injured ON THE JOB Leader and manager, are they the same thing? Definition of recruiting Profit-sharing plans, gainsharing plans, cafeteria plans Cost ? o f- living adjustment definition Marketing manager ? what one does Substitute products , brand competition , international competition , marketing mix Target markets Brand loyalty Licensed brands Private brand Markup Penetration Videoconferencing Intranet , internet , firewall Types of sales promotion Certified public accountants Audit Liability Assets Statement of cash flows What is part of an M-1 and and M-2 Characteristics of money Federal deposit insurance corp Individual retirement account Federal Reserve System Not too much, if anything about chapter 16 except know price appreciation This is just the review he gave us in class, some extra stuff: Final Review Leadership- the processes and behaviors used by someone, such as a manager, to motivate, inspire, and influence the behaviors of others Charisma- a form of interpersonal attraction that inspires support and acceptance Ethical leadership- leader behavior that reflect high ethical standards Recruiting- process of attracting qualified persons to apply for jobs an organization is seeking to fill Workers compensation insurance- legally requires insurance for compensating workers injured on the job Employment at will- principle, increasingly modified by legislation and judicial decision, that organizations should be able to retain or dismiss employees at their discretion Cola- Cost-of-living adjustment- labor contract clause tying future raises to changes in consumer purchasing power Performance appraisal- evaluation of an employee?s job performance in order to determine the degree to which the employee is performing effectively Salaries- compensation in the form of money paid for discharging the responsibilities of a job Marketing managers- manager who plans and implements the marketing activities that result in the transfer of products from producer to consumer Brand loyalty- pattern of regular consumer purchasing based on satisfaction with a products performance Competition- Brand competition- competitive marketing that appeals to consumer perception of benefits of products offered by particular companies International competition- competitive marketing of domestic products against foreign products Stages of a product- Branding- process of using symbols to communicate the qualities of a product made by a particular producer Market value- current price share of stock in the stock market Variable costs- cost that changes with the quantity of a product produces and sold Penetration Pricing- setting an initially low price to establish a new product in the market 29.99- odd-even pricing- psychological pricing tactic based on the premise that customers prefer prices not stated in even dollar amounts Retail stores- intermediary who sells products directly to consumers Sales promotion- short-term promotional activity designed to encourage consumer buying, industrial sales, or cooperation from distributors Customized products- Internal websites- What is a Firewall?- security system with special software or hardware devices designed to keep computers safe from hackers Intellectual property- something produced by the intellect or mind that has commercial value Controller- person who manages all of a firms accounting activities (chief accounting officer) Income statement- (profit-and-loss statement) financial statement listing a firm?s annual revenues and expenses so that a bottom line shows annual profit or loss Occupations with an accountant- Financial accounting- field of accounting concerned with external users of a company?s financial information Managerial accounting- field of accounting that serves internal users of a company?s financial information Certified public accountant- (CPA) accountant licensed by the state and offering services to the public Non-certified public accountant- accountant that do not take the CPA exam, relied on usually for income-tax preparation, payroll accounting, and financial-planning services Private accountants- salaried accountant hired by a business to carry out its day-to-day financial activities Management accountant- private accountant who provides financial services to support managers in various business activities with a firm Forensic accounting- the practice of accounting for legal purposes Balance sheet- financial statement that supplies detailed information about a firms assets, liabilities, and owners? equity statement of cash flows- financial statement describing a firm?s yearly cash receipts and cash payments Income statement- (profit and loss statement)- financial statement listing a firm?s annual revenues and expenses so that a bottom line shows annual profit or loss Characteristic of money- portability, durability, divisibility, stability Tax refund mission fund- Who guarantees safety of bank deposit? Federal Deposit Insurance Corporation Central bank stock- Mutual fund- company that pools case investments from individuals and organizations to purchase a portfolio of stocks, bonds, and other securities Working capital= current assets ? current liabilities: positive working capital means the firm?s current assets are large enough to pay off the current liabilities, negative working capital means the firm?s current liabilities are greater than current assets Low grade bonds- (junk bonds)- C and D ratings of bonds