Management 3001 Flashcards Ch 10
Management 3001 with Haarklau at University of Minnesota - Twin Cities
About this deck
By: Nick Mangano
Textbook:
Understanding Management
Created: 2008-12-01
Size: 17 flashcards
Views: 24
Textbook:
Understanding ManagementCreated: 2008-12-01
Size: 17 flashcards
Views: 24
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Four Factors of Emotional Intelligence
1. Self-awareness: basis for all other components is being aware of how you're feeling, better able to guide lives decisions and actions
2. self-management: ability to control disruptive/harmful emotions and balance one's mood so that worry, anxiety, fear or anger do not cloud thinking. Able to remain optimistic and hopeful
3. self-awareness: ability to understand others and practice empathy. Understanding of divergent points of view and interacting with many types of people
4. relationship awareness: ability to connect to others, build positive relationships, respond to emotions of others and influence others. Know how to listen and communicate clearly, treat others with respect
2. self-management: ability to control disruptive/harmful emotions and balance one's mood so that worry, anxiety, fear or anger do not cloud thinking. Able to remain optimistic and hopeful
3. self-awareness: ability to understand others and practice empathy. Understanding of divergent points of view and interacting with many types of people
4. relationship awareness: ability to connect to others, build positive relationships, respond to emotions of others and influence others. Know how to listen and communicate clearly, treat others with respect
locus of control
tendency to place the primary responsibility for one's success or failure within oneself (internally) or on outside forces (externally)
-people with internal are more easily motivated, better able to handle complex info and problem solving
-people with internal are more easily motivated, better able to handle complex info and problem solving
authoritarianism
belief that power and status differences should exist within the organization
-high in authoritarianism leads to concern with power and toughness, obedience of recognized authority
-declining in many orgs
-high in authoritarianism leads to concern with power and toughness, obedience of recognized authority
-declining in many orgs
Machiavellianism
tendency to direct much of one's behavior toward the acquisition of power and manipulation of other people for personal gain
-high machs use situations to their advantage, will lie to get ahead, work well in loose structures, excel at jobs requiring bargaining etc
-high machs use situations to their advantage, will lie to get ahead, work well in loose structures, excel at jobs requiring bargaining etc
Four Problem Solving Styles: Sensation-Thinking
-emphasizes details, facts, certainty
-decisive, applied thinker
-focuses on short term, realistic goals
-develops rules and regulations for judging performance
-decisive, applied thinker
-focuses on short term, realistic goals
-develops rules and regulations for judging performance
Four Problem Solving Styles: Intuitive-Thinking
-prefers dealing with theoretical/technical problems
-creative, progressive, perceptive thinker
-focuses on possibilities using impersonal analysis
-able to consider a number of options and probs simulatneously
-creative, progressive, perceptive thinker
-focuses on possibilities using impersonal analysis
-able to consider a number of options and probs simulatneously
Four Problem Solving Styles: Sensation-Feeling
-shows concern for current, real-life probs
-pragmatic, analytical, methodical and conscientious
-emphasizes detailed facts about people rather than tasks
-focuses on structuring organizations for the benefit of people
-pragmatic, analytical, methodical and conscientious
-emphasizes detailed facts about people rather than tasks
-focuses on structuring organizations for the benefit of people
Four Problem Solving Styles: Intuitive-Feeling
-avoids specifics
-charismatic, participative, people oriented and helpful
-focuses on general views, broad themes and feelings
-decentralizes decision making
-charismatic, participative, people oriented and helpful
-focuses on general views, broad themes and feelings
-decentralizes decision making
The Learning Process
Learning Style: Diverger
Abilities:
-concrete experience
-reflective observation
Learning Characteristics:
-good at generating ideas, seeing a situation from multiple perspectives, beings aware of meaning and value
-interested in people, culture and arts
-concrete experience
-reflective observation
Learning Characteristics:
-good at generating ideas, seeing a situation from multiple perspectives, beings aware of meaning and value
-interested in people, culture and arts
Learning Style: Assimilator
Abilities:
-abstract conceptualization
-reflective observation
Learning Characteristics:
-good at inductive reasoning, creating theoretical models and combining disparate observations into integrated explanation
-less concerned with people than ideas and abstract concepts
-abstract conceptualization
-reflective observation
Learning Characteristics:
-good at inductive reasoning, creating theoretical models and combining disparate observations into integrated explanation
-less concerned with people than ideas and abstract concepts
Learning Style: Converger
Abilities:
-abstract conceptualization
-active experimentation
Learning Characteristics:
-good at decisiveness, practical application of ideas and hypothetical deductive reasoning
-prefers dealing with technical tasks rather than interpersonal issues
-abstract conceptualization
-active experimentation
Learning Characteristics:
-good at decisiveness, practical application of ideas and hypothetical deductive reasoning
-prefers dealing with technical tasks rather than interpersonal issues
Learning Style: Accomodator
Abilities:
-concrete experience
-active experimentation
Learning Characteristics:
-good at implementing decisions, carrying out plans, getting involved in new experiences
-tends to be at ease with people but may be seen as impatient or pushy
-concrete experience
-active experimentation
Learning Characteristics:
-good at implementing decisions, carrying out plans, getting involved in new experiences
-tends to be at ease with people but may be seen as impatient or pushy
Stress
a physiological and emotional response to stimuli that place physical or psychological demands on an individual
Type A Behavior
behavior pattern characterized by extreme competitiveness, impatience, aggressiveness and devotion to work
Type B Behavior
behavior pattern that lacks Type A characteristics and includes more balanced, relaxed lifestyle
Stress Management
-exercise
-take vacations and breaks from work to prevent burnout
-nutrition counseling
-flexible hours to allow employees to work on their own schedule
-take vacations and breaks from work to prevent burnout
-nutrition counseling
-flexible hours to allow employees to work on their own schedule
About this deck
By: Nick Mangano
Textbook: Understanding Management
Created: 2008-12-01
Size: 17 flashcards
Views: 24
Textbook:
Understanding ManagementCreated: 2008-12-01
Size: 17 flashcards
Views: 24
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“I have been getting MUCH better grades on all my tests for school. Flash cards, notes, and quizzes are great on here. Thanks!”
Kathy
Kathy