Sprinkles Training

Food Science 220 with Sprinkles! at American University

About this deck

By: Melissa Wallace
Created: 2011-02-28
Size: 70 flashcards
Views: 4

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What makes cupcakes gluten free?

Gluten Free Flower.

What kind of Gluten Free Flower do you use?

Garbanzo Bean Flour

Potato Starch

Tapioca Flour

Whole Grain White Flour

Fava Bean Flour

I have Celiac. How do I prevent cross-contamination?

Do not recommend.

Sifter.

Spatula.

Frosting Bowl.

Sheet Pan.

Scoops.

Muffin Pan.

Food Coloring. Gluten Free?

Decided by manufacturer to be Gluten free, so are decorations.

What makes Vegan?

Substitute Dairy products with Vegan friendly ingredients.

Is there Soy in the Vegan Cupcakes?

Yes, we use Soy Milk and Soy based Creme Cheese.

What kinds of sugar is used in the Vegan Cupcakes?

Use regular white sugar.

What kinds of flour is used in the Vegan Cupcake?

All purpose bleached flour approved for Vegan use.

Food Coloring Vegan?

Yes, does not use carmine. No animal products.

Gelatin in Decorations

Plant based gelatin.

Vegan Cupcake tastes like Coconut.

We use coconut oil in our frosting for a substitute for butter.

Artificial Ingredients?

None. Only exception is food coloring for Red Velvet.

Gluten?

Cupcakes do contain gluten, exception of Red Velvet G and Flourless Chocolate.

Nuts

Peanut Butter Chocolate and Peanut Butter Chip contain peanuts, and Carrot walnuts.

We are an open kitchen.

Phenylalanine?

Yes. Protein found in sweeteners.

PKU: condition where bodies cannot metabolize protein.

Wheat?

Yes. Only without in G Red Velvet, Flourless Chocolate Cake.

Corn Syrup?

Chocolate Marshmallow.

Celebrity Protocol

Treated the same.

Do not say you are a fan.

Only talk about visitors who have publicly enjoyed sprinkles; Oprah, Streisand, Holmes, Banks, Hilton.

Common Requests for "Yes" List people.

Same day orders.

Deliveries outside of area.

Special Decorations.

Going out of way to rectify mistakes.

Special Flavors (vanilla with Chocolate Ganache for Barbra Streisand.)

Availability Agreement

Only Change twice. Increase availability at any time.

Two weeks in advanced.

10 minute break every 4 hour shift.

Uniform Shirts.

Undershirts can only be white, brown or pink.

Discount Limit

50% off, after 2 dozen.

Mission

The Sprinkles Cupcakes mission is to be the world's premium cupcake experience by baking the most delicious cupcakes with the highest quality ingredients from scratch everyday.

Variety ?

Offer at least 12 daily flavors and seasonal specials.

Start of Sprinkles!

Moved from Investment Baking.

April of 2005 in Beverly Hills.

August of 2006, Opened Newport Beach.

March 2007 Dallas Texas.

2008 Scottsdale and Palo Alto.

Huston, Chicago, La Jolla.

Doggie Cupcakes.

Unbleached flour, honey, eggs, vanilla, and topped with yogurt and sugar free dog bone.

It is perfectly safe for humans.

How to Care for Sprinkles Cupcakes.

hold box flat.

Room temperature in bakery box.

Traveling by Plane

Reccomend in 6-Boxes so that they will fit in a small shopping bag. Can fit into a small overhead compartment.

Sell a day

sell about 1,000 cupcakes per day.

Bourbon in Vanilla?

No. the world bourbon references the islands of madagascar.

Cupcakes in Advance

Yes! order at Sprinkles.com/order or call our hotline number at 888.220.2210.

Pickup within 2 hours and delivery within 4.

Sprinkles Emails

send new flavors, seasonal specials, retail items, new store openings.

2 emails a month.

Coke

Imported from Mexico made with pure cane sugar.

Gift Box by Itself?

No box, but you can buy the tower alone.

Sprinkles Service Steps

Smile and Welcome

Personal Connection

Respond to Customer Needs

Impeccable Presentation

Never say NO

Knowledge of Products

Lasting Impression

Efficient Transaction

Sincere Thank You

Customer Complaints

BLAST

Believe the Customer

Listen to the Customer's Concerns

Apologize

Suggest a Solution

Thank the Customer

Seven Flavors Every Day

Red Velvet

Black and White

Vanilla

Dark Chocolate

Vanilla Milk Chocolate

Cinnamon Sugar

Chocolate Marshmallow

Red Velvet G

Red Velvet V

9 Point Check

Every 15 minutes.

Sweep Outside.

Wipe tables and benches.

Windex Cupcake bar.

Retail counter/coffee area.

Trash.

Restock Drinks.

Back Counter.

Cupcake Display (guard, crumbs, restock)`

Cupcake Prices

3.50 each.

39.00 a dozen

When a customer reaches 100 cupcakes, each cupcake after is 3.25.

Frosting Shots

$.75

Soda

Coke, Diet Coke, Water, Pellegrino, Apple Juice

Drinking Chocolate

Decadent Drinking Chocolate churned in the store and made from Bittersweet Belgian Callebaut chocolate and topped with fluffy all natural vanilla bean marshmallow.

$3.50

Retail

Gift Boxes: $49. with a dozen cupcakes

Cupcake Tower: $10 Holds 2-3 dozen cupcakes.

with ribbon kit $15.

Ribbon by itself is $8.

Ribbon Kits

Red

Blue

Pink

Brown

Blue Orange Green

Blue Orange Pink

Green Red Blue

Candles

.50 each or $6 for 12.

Red

Orange

Green

Blue

Yellow

Cupcake Tray

$25 alone

$74 for dozen cupcakes and gift box.

Red

Green

Blue

Pink

White

Cupcake Mix

14$ each

Red Velvet, Dark Chocolate, Vanilla, Banana, Lemon, Pumpkin, Spice, Chocolate Peppermint.

Apparel

Tank Top $25

Hat $25

Short Sleeve $25

Long Sleeve (brown) $30

Baby Onesie $25

Dog tee $25

Long Sleeve Sprinkles Addict t-shirt (red, pink, white) $40.

Banana

Banana Cake

Vanilla Buter Cream

Yellow/Blue Dot

Banana Dark Chocolate

Banana Cake

Dark Chocolate Butter Cream

Yellow/Blue Dot

Black and White

Chocolate Cake

Vanilla Butter Cream

Dark Chocolate Sprinkles

Carrot

Walnut Studded Carrot

Cinnamon Cream Cheese

Light Green/Orange Dot

Chai Latte

Chai Cake

Chai Frosting

Blue/Green Dot

Chocolate Coconut

Chocolate Cake

Coconut Creme Cheese

Sweetened Coconut Flakes

Chocolate Marshmallow

Chocolate Cake filled with Marshmallows

Ganache

Red/White Dot

Cinnamon Sugar

Lightly Spiced Buttermilk Cake

Cinnamon Sugar- no frosting

Brown/Red

Dark Chocolate

Chocolate Cake

Dark Chocolate Butter Creme

Dark Chocolate Sprinkles

Blue/Brown Dot

Ginger Lemon

Ginger Cake

Lemon Creme Cheese

Brown/Yellow Dot

Lemon

Lemon Cake

Lemon Butter Creme

Pink/Yellow

Lemon Coconut

Vanilla Cake

Lemon Creme Cheese

Sweetened Coconut Flakes

Milk Chocolate

Chocolate Cake

Chocolate Creme Cheese

Milk Chocolate Sprinkles

Mocha

Chocolate Cake

Mocha Butter Creme

Mocha Sprinkles

Orange

Orange Cake

Orange Butter Creme

Orange/Blue Dot

Peanut Butter Chip

Chocolate Chip Studded peanut butter

Peanut Butter

Milk Chocolate Sprinkles

Peanut Butter Chocolate

Chocolate Chip Studded peanut butter

Chocolate Creme Cheese

Milk Chocolate Sprinkles

Pumpkin

Pumpkin Cake

Cinnamon Creme Cheese

Green/Orange Dot

Red Velvet

Light Chocolate Cake with Red Hue

Creme Cheese

Red/Light Green Dot

Strawberry

Strawberry Cake

Strawberry Butter Creme

Red/Pink Dot

Vanilla

Vanilla Cake

Vanilla Butter Creme

Vanilla Sprinkles

Pink/Brown Dot

Vanilla Milk Chocolate

Vanilla Cake

Chocolate Creme Cheese

Milk Chocolate Sprinkles

Kraft/ Blue Dot

About this deck

By: Melissa Wallace
Created: 2011-02-28
Size: 70 flashcards
Views: 4

About StudyBlue

“I have been getting MUCH better grades on all my tests for school. Flash cards, notes, and quizzes are great on here. Thanks!”
Kathy