Trust, Justice and Ethics
Management 340 with Rasmussen at University of Wisconsin - Eau Claire
About this deck
By: Brandon colbenson
Textbook:
Understanding and Managing Organizational Behavior (5th Edition)
Created: 2011-10-19
Size: 18 flashcards
Views: 4
Textbook:
Understanding and Managing Organizational Behavior (5th Edition)Created: 2011-10-19
Size: 18 flashcards
Views: 4
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Trust
Disposition-Based
cognition-Based
affect-based
cognition-Based
affect-based
Disposition-Based
trust propensity-"faith in human nature"
your personality traits include a general propensity to trust others.
your personality traits include a general propensity to trust others.
Cognition-Based
it's rooted in a rational assessment of the authority's trustworthiness
trustworthiness-defined as the characteristics or attributes of a trustee that inspire trust.
-ability =defined as the skills, (doctor, lawyer, mechanic)
-Benevolence=authority wants to do good for the trustor
-Integrity=authority adheres to a set of values or principles.
trustworthiness-defined as the characteristics or attributes of a trustee that inspire trust.
-ability =defined as the skills, (doctor, lawyer, mechanic)
-Benevolence=authority wants to do good for the trustor
-Integrity=authority adheres to a set of values or principles.
Affect-Based
meaning that it depends on feelings toward the authority that go beyond any rational assessment.
feelings toward trustee
feelings toward trustee
Does the U.S have a high trust propensity?
Yes, we are the 5th most trusted, Sweden, China are 1 and 2
Justice
1. Distributive Justice
2. Procedural Justice
3. Interpersonal Justice
4. Informational Justice
2. Procedural Justice
3. Interpersonal Justice
4. Informational Justice
Distributive Justice
reflects the perceived fairness of decision-making outcomes. Employees gauge distributive justice by asking whether dicision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms.
Equity vs. equality vs. need
Equity vs. equality vs. need
Procedural Justice
reflects the perceived fairness of decision-making processes.
voice, correct-ability, consistency, Bias Suppression, Representativeness, Accuracy
pg 227
voice, correct-ability, consistency, Bias Suppression, Representativeness, Accuracy
pg 227
Interpersonal Justice
consider how authorities treat them as the procedures are implemented.
reflects the perceived fairness of the treatment received by employees from authorities.
Respect and Propriety
reflects the perceived fairness of the treatment received by employees from authorities.
Respect and Propriety
Informational Justice
Justification-Do authorities explain procedures thoroughly?
Truthfulness-Are those explanations honest?
Truthfulness-Are those explanations honest?
Whistle-blowing
occurs when former or current employees expose illegal or immoral actions by their organization.
The Four-Component Model of Ethical Decision Making
Moral Awareness
Moral Judgment
Moral Intent
Ethical Behavior
Moral Judgment
Moral Intent
Ethical Behavior
Moral Awareness
occurs when an authority recognizes that a moral issue exists in a situation or that an ethical code or principle is relevant to the circumstance.
Moral Judgment
reflects the process people use to determine whether a particular course of action is ethical or unethical.
Moral Intent
reflects an authority's degree of commitment to the moral course of action.
Moral Intensity
captures the degree to which an issue has ethical urgency. Moral intensity is driven by two general concerns, both of which have more specific facets.
1. high is moral intensity if the potential for harm is perceived to be high. (large number affected)
2. High in moral intensity if there is social pressure surrounding it. An act that violates a clear social norm is more morally intense than an act that seems similar to what everyone else is doing.
1. high is moral intensity if the potential for harm is perceived to be high. (large number affected)
2. High in moral intensity if there is social pressure surrounding it. An act that violates a clear social norm is more morally intense than an act that seems similar to what everyone else is doing.
Corporate social responsibility
a perspective that acknowledges that the responsibilites of a cusiness encompass the economic, legal, ethical, and ciizenship expectations of society.
About this deck
By: Brandon colbenson
Textbook: Understanding and Managing Organizational Behavior (5th Edition)
Created: 2011-10-19
Size: 18 flashcards
Views: 4
Textbook:
Understanding and Managing Organizational Behavior (5th Edition)Created: 2011-10-19
Size: 18 flashcards
Views: 4
About StudyBlue
STUDYBLUE makes things that make you better at school.
Things like online flashcards with photos and audio.
Things like personalized quizzes and friendly reminders about when (and what) to study next.
Think of it as a digital backpack™: access to all of your study materials online and on your phone.
STUDYBLUE exists to make studying efficient and effective for every student, for free. Join us.
“I have used this website for three exams, and I see a huge difference in my test results.”
Naj
Naj