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Which of the following is an example of an organization?
A. The Department of Education
B. Princeton University track team
D. Swoopo, online auction site
E. All of these
Ken and Jan Robelot have started an organization to sell Kenny’s Cajun Popcorn, a peppery-flavored popcorn. The startup process for this organization included
All of the following are physical resources EXCEPT
A. raw materials.
B. a robotic welder.
C. labor used in production.
D. an inventory of finished goods.E. an office building.
The Financial Times is a newspaper. To access its online content subscribers have to pay for a subscription or make micro payments for individual articles. The subscriptions are a(n) _____ resources.
Managers use all of the following types of resources to achieve organizational goals EXCEPT
D. financial.E. information.
The fact that managers use four classes of resources or inputs to perform organizational processes suggests that management is
The primary purpose of the management process is to
The definition of management considers
D. efficiency.E. All of these
Maine Cookies is a small company that bakes and ships gifts of cookies from parents to their children who are college students. The company produces high-quality products made with the best ingredients. As little as possible is wasted, and it uses little overtime because it operates
Rajiv just completed a project in which he restructured sales territories, met with sales representatives to help them set goals, scheduled motivational meetings, and started a program of quarterly performance review for the sales force. His goals are to reduce waste and provide improved customer service. Rajiv is engaged in
_____ means making the right decisions and then successfully implementing them.
Which of the following statements describes individuals engaged in management?
A. The sales manager restructures the company’s sales territories.B. The sales manager meets with individuals in the sales force to help them set sales quotas.C. The head of the marketing department schedules a sales meeting to motivate the company’s sales force.D. The plant manager has set an organizational goal of reducing plant waste by 5 percent during the next fiscal year.E. All of these
D. LeadingE. None of these
Herb Kelleher, CEO of Southwest Airlines, decided to provide no meals on Southwest flights. This decision is most representative of which management function?
When the dean of the college of business downsized the college from five departments to four departments, the dean primarily was performing the _____ function of management.
In the production department at Chelsea Milling Company, a sample of every product being produced is taken at 15-minute intervals to ensure that standards are maintained. This is an example of
Which of the following statements BEST reflects the relationship between management and leadership?
A. Leadership is only one part of management.
B. Management is only one part of leadership.
C. Management and leadership are the same thing.
D. Leadership and management are unrelated concepts.E. Both leadership and management are part of controlling.
The manager of McCaffrey’s grocery store has hired eight teenagers to help during the summer season. The teens were divided into two groups. One group is cashiers; the second group is stockers. When the manager meets with stockers to find out why their group is not stocking as quickly as was expected, she is engaged in which management function?
Which of the following is NOT an activity associated with the management function of leading?
A. Trying to get employees to produce at high levels
B. Settling a dispute between two shifts of workers
C. Praising workers who show improved performance
D. Informing employees of corporate goals for next yearE. Checking on the quality of finished products
Which of the following is an activity associated with the management function of controlling?
A. Setting a goal to increase sales 25 percent next quarter
B. Arranging units in an organization according to function
C. Reviewing yesterday’s production reports
D. Choosing between two alternative communication systemsE. Deciding to buy ten new robots to weld auto bodies
C. Reviewing yesterday’s production reports
The decision by GE to do business, through subsidiaries, with Iran would have been made at what organizational level?
Which of the following statements about middle managers is FALSE?
A. Middle managers coordinate supervisors’ work.
B. Middle managers implement top management’s policies.
C. Middle managers serve as a bridge between upper and lower levels of the organization.
D. The number of middle managers is increasing in most organizations.
Blackstone Industries plans to build a second manufacturing facility. Which functional area would you expect to be responsible for the selection of the plant’s new manufacturing site and layout?
Which of the following is a category of managerial role defined by Henry Mintzberg?
D. ManagerialE. Communications
Which of the following roles is categorized as interpersonal?
D. DisseminatorE. All of these
Roberta has just hired two new employees to work in the quality control lab. She is now training them for their jobs. What managerial role is she playing here?
The owner of RBJ, a small family-owned business that manufactures and markets fruit spreads, has hired a new worker to cook the fruit used to make the spreads. The cooking process requires a large pressure cooker, which must be closely monitored while in operation. As the owner trains the new employee in how to operate the pressure cooker, she is engaged in which managerial role?
The _____ role is being fulfilled when the CEO reads The Wall Street Journal.
Elizabeth is interviewed by the Wall Street Journal about the succession plan for a retiring CEO. She is performing the managerial role of
When the monitor role is combined with the _____ role, the manager emerges as a vital link in the organizational chain of communication.
When Airbus introduced standing restraint systems in coach class to the Asian market its CEO was performing the _____ role.
Kelly Korbin is a shift supervisor in a restaurant. She noticed that the way the serving line was set up caused customers to get in each other’s way. Without asking her boss, she rearranged the line to make it more efficient. What role is she fulfilling?
Which two roles, when combined, make the manager a vital link in the organization’s communication system?
Bill Bowman works in the labor relations department. One of his primary functions is to reach agreement with the labor union regarding the new labor contract. Mintzberg would put this activity in which role category?
RBJ, a small family-owned business that manufactures and markets fruit spreads, was accused by Smucker’s of copyright infringement. The owner of RBJ had to prove that the recipes she used had been handed down to her from her great-grandmother. What managerial role was she filling as she argued that she had not stolen any other company’s recipes?
At the _____ managerial level, technical skills are particularly important.
What kind of skill did the owner of RBJ, a manufacturer and marketer of fruit spreads, need when she took her great-grandmother’s recipe that made 8 pints of spread and converted it to make 80 gallons of fruit spread without losing any taste and while maintaining the desired spreading consistency?
Interpersonal skills are likely to be especially important to managers who are most often called upon to perform the _____ role.
The founder of an interior decoration firm has a reputation for being open and trustworthy in dealing with his employees. They feel free to talk to him about any problems they have. He has strong _____ skills.
Which of the following statements concerning the relationship between managerial skills and managers’ activities is TRUE?
C. Diagnostic and analytic skills are important in the leader role.
D. Technical skills are most important to top managers.E. The mix of skills required of a manager depends on the level of management at which he or she works.
Which statement regarding the relationship between managerial skills and managers’ activities is FALSE?
D. Good interpersonal skills are essential to a manager’s success.E. The mix of skills required of a manager depends on the level of management at which he or she works.
Many business school professors extensively use the case method of teaching in which students are asked to solve various kinds of business-related problems. Which managerial skills are most likely to be improved by this teaching method?
B. Interpersonal skills are most important for middle-level managers.
C. Interpersonal skills are most important for first-line managers.
D. Interpersonal skills are used by technical personnel, not managers.E. Interpersonal skills are important at all organizational levels.
Which kind of skill enables managers to take an overall view of how the parts of the organization interrelate and to think strategically?
take an overall view of how the parts of the organization interrelate and to think strategically.
The owner of RBJ, a small family-owned manufacturer and marketer of fruit spreads, runs the business, acts as a salesperson, and manages to cook supper every night for her family of five because she knows how and when to delegate. RBJ’s owner uses _____ skills.
According to the science of management, management tasks should be approached in all of the following ways EXCEPT
Educational, healthcare, and international organizations
A. are so different from for-profit businesses that they do not need managers.
B. have little in common with one another.
C. require the use of management skills occasionally.
D. are organized so that managers do not have a role.E. None of these
Management exists in organized crime and street gangs.
Which of the following statements relative to the theory and practice of management is TRUE?
A. Academic theories have little application in business because they are not grounded in reality.
B. The value of theory is that it provides a systematic framework for management activities.
C. Theory is, by definition, very abstract and quite difficult to understand.
D. Managers never develop their own theories of how to run an organization.
Robert Owen (1771–1858), a British industrialist, recognized the importance of the human aspect of production. Owen believed workers deserved all EXCEPT which of the following?
A. Respect and dignity
B. Reduced hours
C. Good working conditions
D. Decent payE. A retirement plan
Charles Babbage emphasized the application of mathematics to production problems. Thus, his work was a forerunner of
At Toyota, each task that operating employees and machines perform is carefully studied to promote maximum productivity. In some cases, tasks are studied using time and motion studies to standardize work methods. What management approach is Toyota using?
One of the most common complaints that buyers have about Internet retail is the inability of many retailers to fill orders correctly and in a timely fashion. Which of the following management approaches can retailers use to improve per-order efficiency?
Rolf is in the business of making crowns, bridges, and dentures that dentists use to repair teeth. It is a highly competitive business, and Rolf has decided that to improve his business he needs to improve the efficiency with which he produces the dental work. Which of the following management approaches would be of most help to Rolf in pursuing this goal?
Who among the following was NOT associated with scientific management?
A. Mary Parker Follett
B. Lillian Gilbreth
C. Henry Gantt
D. Frederick TaylorE. Harrington Emerson
A manager who wants to use the principles of scientific management will
Many large companies offer incentive pay if employees participate in wellness programs. For example, Rockford Acromatic Products offers $300 to employees who lower their cholesterol through lifestyle change instead of taking prescription drugs. This is a form of
Which of the following is NOT a technique Frederick Taylor used to enhance worker productivity?
A. Study and time each element of the job.
B. Design the most efficient way of doing each part of a job.
C. Place both workers and managers on salary to reduce friction.
D. Supervise workers and managers to make sure they follow procedures and rest only when told to.E. Allow managers to plan the work to be done.
The plant manager for an electronics manufacturer is often heard saying that the way to motivate workers is to provide them with attractive wage and benefit packages. What school of thought does his view reflect?
Chester Barnard, former president of New Jersey Bell Telephone Company, made notable contributions to management regarding
Henri Fayol, a French industrialist, was the first to identify all EXCEPT which of the following managerial functions?
D. SupportingE. Controlling
A Gantt chart is a
All of the following were primary contributors to administrative management EXCEPT
A. Max Weber.
B. Henri Fayol.
C. Lyndall Urwick.
D. Hugo Munsterberg.E. Chester Barnard.
Limitations of the classical perspective include all of the following EXCEPT
A. more appropriate for stable organizations..
B. more appropriate for simple organizations.
C. more appropriate for dynamic organizations.
D. often prescribed universal procedures that are not appropriate in some settings.E. even though some writers were concerned with the human element, many viewed employees as tools rather than resources.
Government run healthcare in other countries requires end of life counseling. The question “Do you feel like a burden to your family?” suggests to some that ending treatment will ease the burden on the family and State. It could be argued that the government sees itself as more important than the individual. This example deals with one of the drawbacks to the use of the _____ perspective of management.
Which of the following statements about the classical perspective of management is FALSE?
A. The classical perspective of management laid the foundation for later management theory developments.
B. The classical perspective of management identified the key management processes.
C. The classical perspective of management prescribed action unique to each situation.
Which of the following statements characterizes the thinking that emerged from the Hawthorne studies?
Which of the following statements about the Hawthorne studies is FALSE?
B. The Hawthorne studies indicated the need to consider the social aspects of the organization.
C. The Hawthorne studies showed that group norms exert a powerful influence on the members of a group.
D. The Hawthorne studies confirmed that incentive pay plans are an effective means of increasing production.
All of the following were primary contributors to the behavioral management perspective EXCEPT
A. Hugo Munsterberg
B. Abraham Maslow
C. Elton Mayo
D. Henri FayolE. Douglas McGregor
Which of the following statements BEST describes the human relations view of management?
Happy workers are productive workers.
Nipurna is a high school guidance counselor. A student observed that Nipurna acted like a Theory Y manager. That would mean that Nipurna
Dr. Weaver is one of two emergency room physicians in charge of the staff. A patient observed that Dr. Weaver acted like a Theory X manager. That would mean that Dr. Weaver believes
Nipurna is a high school guidance counselor. Nipurna is well liked by the staff and students whom she supervises. She recognizes that they have excellent problem-solving skills and are committed to excellence. She lets the people she supervises assume as much responsibility as they are capable of handling. It would appear that she
believes in McGregor’s approach to managing people.
Topics in the field of organizational behavior include all EXCEPT which of the following?
A. Job satisfaction
D. Organizational politics
Contributions of the behavioral management perspective include all of the following EXCEPT
B. furthered the belief that employees are valuable resources.
C. provided important insights into motivation and group dynamics.
D. focused managerial attention on motivation and group dynamic processes.E. challenged the complexity of individual behavior and made predictions of that behavior.
When a manufacturing plant uses mathematical models to plan production schedules and to schedule equipment maintenance, it is drawing on
What are the two branches of quantitative management?
Limitations of the quantitative management perspective include all of the following EXCEPT
A. difficult to apply.
B. cannot fully explain or predict the behavior of people in organizations.
C. mathematical sophistication may come at the expense of other important skills.
D. models may require unrealistic assumptions.E. models may require unfounded assumptions
Which of the following statements describes the inherent strength in the quantitative management theory?
A. The quantitative management theory provides numerous decision-making tools and techniques.
B. The quantitative management theory has realistic assumptions that permit close approximations of organizational processes.
_____ help managers integrate and enlarge their understanding of the three principal schools of management thought.
Which of the following is NOT an output?
D. Complaint form
According to the systems perspective of management, which of the following is NOT an example of a transformation process for an organization?
A. Employee behavior
B. Control systems
C. Administrative systems
D. TechnologyE. Operating systems
A system that actively interacts with its environment is best described as a(n)
either a system or a subsystem depending on the frame of reference.
The appropriate management behavior that depends on the unique situation is a _____ perspective.
The Taliban seek to isolate women and control every aspect of their lives. The Taliban try to create _____ that do not interact with the external environment.
Harley-Davidson puts its brand on everything from motorcycles to toys and clothes. It is benefiting from
The broader the solutions, the greater the creativity and possibility for innovation. This is a benefit of which perspective?
Information is readily available on the Internet. Then number of people subscribing to print media is shrinking. This decline is an example of
Zestra was an ointment for women. The executives responsible for marketing were male. Sales were slow and then Zestra filed for Chapter 11. What happened to Zestra is an example of
Bill Bingaman was overheard telling one of his friends, “You always think the way to solve a problem is to develop a math model that is supposed to represent the situation. It just doesn’t work that way. You have to use your head and try different approaches under different circumstances.” What management theory is Bingaman advocating?
Staff Sergeant Tyra Bradford is a platoon sergeant. She uses whatever style of management seems to fit the situation. Her management style fits which theory of management?
Coca-Cola is expanding its international operations. It needs to consider all of the following challenges EXCEPT
A. property ownership rights.
C. government regulation.
D. resources.E. stagnant work environment.
Which of the following does the text describe as a contemporary management challenge?
A. Managing diversity
B. Erratic economy
C. Employee privacy
D. TechnologyE. All of these
Why is quality an important management issue?
A. Quality can be used as a basis for competition.
B. Enhancing quality lowers costs.
C. Improving quality tends to increase productivity.
D. Making higher-quality products generally results in less waste.E. All of these
Someone’s ethical standards are developed as a child in response to his or her
A. parents’ and other adults’ behavior.
C. religious beliefs.
D. Both parents’ and other adults’ behavior and peersE. All of these are correct
The definition of ethics includes all of the following terms EXCEPT
B. legal and illegal.
C. right and wrong.
D standards.E. good and bad.
You suspect that a manager is stealing company funds for his own use, but you decide to ignore it. Your action is
Under U.S. law, it is illegal for a U.S. firm operating in a foreign country to pay bribes to get what it needs. Natives of some of those same countries consider the payment of bribes to be perfectly acceptable. Which of the following influences may account for this difference?
Which of the following is NOT an example of a situation in which a manager is likely to be called on to make an ethical decision regarding the relationship of the firm to the employee?
Americans work more hours than their counterparts in other industrial nations. A new trend is taking vacation time to catch up at work. This is an example of how
relationship of the employee to the firm.
All of the following issues stem from how employees treat the organization EXCEPT
A. conflicts of interest.
B. wages and working conditions.
C. secrecy and confidentiality.
D. employee honesty.E. misappropriation of organizational resources.
Competitors, Unions, CustomersOwners/stockholders
The primary economic agents of interest for an organization include
D. dealers.E. All of these
All of the following are key dimensions to the organizational context of management ethics EXCEPT
A. an individual’s personal ethics.
B. organization culture.
C. the technology used.
D. the organizational environment.E. the treatment of employees by the organization
Imagine that you are a manufacturer of athletic shoes. Within the organizational context, which of the following ethical behaviors can occur?
A. Government officials inspect employee working conditions. B. Regulatory agents monitor the company’s adherence to ADA regulations. C. Competitor promotes a low-cost, well-made golfing shoe. D. Each employee follows his or her own personal code of ethics. E. All of these
Which of the following is NOT a way in which the organizational context contributes to the use of unethical practices?
Which of the following is part of the organizational context in which ethical/unethical behaviors occur?
A. Organizational practices
B. The regulatory environment
C. The competitive environment
D. Personal ethical standardsE. All of these
Which of the following is the MOST common approach to the management of ethics?
Which of the following is the MOST important action that top managers can take to promote ethical behavior?
The success of any culture to promote ethical behavior in a society depends on
A. a national culture that values ethical behavior.
B. top officials fostering an appropriate culture.
C. a legal environment that prohibits unethical practices.
D. an economic environment conducive to ethical practices.E. all of these.
Bernard Madoff defrauded clients out of millions of dollars. The probability that the employees of Madoff’s have high ethical behavior is minimal due to
Any effort to enhance an organization’s ethical behavior must begin with
gather the relevant factual information.
Joshua is aware that his peers take office supplies home for personal use. To determine if behavior is ethical Joshua should determine
A. whether the act optimizes what is best for everyone. B. whether the behavior respects the rights of the individuals involved. C. whether the behavior is consistent with what he sees as being fair. D. whether the behavior is consistent with people’s responsibilities to each other. E. All of these
The norm of ______ means determining whether the act is consistent with what most people would see as fair.
_____ justice relates to the degree of fairness people see in how they are treated by others in their organization.
Because Coca-Cola distributes its products in Israel, several Arab nations have banned the product. Which general area of social responsibility is most affected by this product ban?
Many builders are using fiber-cement siding to build houses. This siding is best painted with a soy-based, environmentally friendly paint. Most paint is not biodegradable because it is made with petroleum solvents. A builder who decided to build a subdivision with 500 homes and paint each with the soy-based paint would be an example of which general area of social responsibility?
When IBM makes large contributions to the performing arts, this is an example of which general area of social responsibility?
based on their legal status, organizations are technically prohibited from such activities.
Which of the following statements is NOT one of the arguments offered in favor of social responsibility?
A. Business should fix the problems it creates.
B. Businesses have resources needed to solve some social problems.
C. Business executives are uniquely qualified to make decisions such as these.
D. Business is a partner in society with the government and the general population.
Which of the following statements is NOT one of the arguments offered in favor of social responsibility?
A. Corporations are citizens.
B. Corporations have ample resources.
C. Corporations lack expertise.
D. Corporations create problems and should help solve them.E. All of these
The Internet and e-commerce affects the natural environment by
Companies that take a(n) _____ stance to social responsibility cross the ethical or legal line that separates acceptable from unacceptable practices, and often deny or cover up their actions.
New York passed a law requiring no smoking in bars and restaurants. Owners who pressure bartenders and waiters to sell to people who are smoking in order to keep profits high are taking a(n)_____ stance toward social responsibility.
All of the following are basic approaches to social responsibility EXCEPT
A. accommodative stance.
B. defensive stance.
C, reactive stance.
D. proactive stance.E. obstructionist stance.
When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of stores. Target is an example of the _____ stance.
Managers who agree with Milton Friedman’s economic arguments against social responsibility will most likely take an approach to social responsibility known as a(n) _____ stance.
Genzyme is a pharmaceutical company that manufactures Cerdase, a drug that treats a genetic illness called Gaucher’s disease, which is a life-threatening illness that affects 20,000 people worldwide. A year’s supply of the drug costs $200,000. Given what you know about the various approaches to social responsibility, you might assume that Genzyme takes a(n) _____ stance.
For firms that do NOT want to take a proactive stance with respect to social responsibility, the next most responsible position in the eyes of proponents of social responsibility would be a(n) _____ stance.
When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of stores. Shop Rite is an example of the _____ stance.
The firm using a(n) _____ approach to social responsibility meets its obligations and is also willing to respond to appropriate societal requests.
Politicians caught in extramarital affairs usually deny wrong doing until there is physical evidence to contradict the politician’s claims. This is an example of the _____ approach to responsibility.
Which of the following is a basic area of government regulation of business?
A. Consumer protection
B. Safety and health of employees
C. Safety and health of consumers
D. Environmental protectionE. All of these
The Environmental Protection Agency is the agency charged with enforcement of many of the environmental laws in the United States. This agency represents a form of
When the SEC brought charges against Bernard Madoff and his CFO, it was exercising its power of
Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of
The National Organization of Women works to influence legislators to support NOW’s positions. NOW is a
Which of the following is NOT one of the means by which businesses typically attempt to influence government?
The purpose of a political action committee (PAC) is to
Which of the following is NOT an example of a formal approach to social responsibility?
Which of the following is NOT an example of an informal approach to social responsibility?
A. Whistle-blowing procedures
B. Ethical compliance
C. Leadership practices
D. The organization cultureE. Treatment of whistleblowers
John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his lawsuit against the world's biggest drug maker and the record penalty the company must pay the U.S. government for its massive marketing transgressions. He engaged in
John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his lawsuit against the world's biggest drug maker and the record penalty the company must pay the U.S. government for its massive marketing transgressions. Kopchinski used whistle-blowing, a(n) _____, to bring attention to the problem.
_____ is considered an informal activity for managing social responsibility.
When a manager behaves in a questionable manner the company may establish a peer review panel to evaluate the alleged misconduct. This is an example of
A(n) _____ business transcends national boundaries and is not committed to a single home country.
Which of the following statements can be used to explain the growth of international business?
Which of the following describes what has occurred in international business during the past three decades?
Which of the following is the least intense level of international business strategy?
Two U.S. companies Cargill and Archer Daniels Midland purchase 25% of the world cocoa supply from farmers in West Africa. These companies use
Which of the following is NOT a potential disadvantage associated with an import/export operation?
A(n) _____ strategy requires little initial investment, is heavily regulated, and provides little opportunity to modify products for local conditions.
_____ is an example of a high-potential/high-growth economy.
Which of the following statements does NOT describe a characteristic of importing/exporting?
A disadvantage of importing/exporting is
Colleges and Universities allow shirts, hats, blankets, and many other products to be sold with school logos on them. The schools get a percentage of the sale. The schools have chosen to use a(n) _____ strategy to generate more income.
Which of the following is NOT a reason for using a licensing agreement as a means of entering international business?
Great Wolf Lodge is a hotel chain with water parks built inside. In the lobbies they have Pizza Hut and Starbucks. Great Wolf Lodge uses a(n) _____ strategy.
A(n) _____ strategy involves a partnership with a long-term commitment that can be used to acquire new technology and information.
_____ is the form of international business involvement in which two or more firms have an equity position in an operation.
_____ strategy is considered the highest level of involvement in international business.
McDonalds operates restaurants around the world in airports. The agreement between McDonalds and the airports is a(n)
_____ economies are recognizable by their tendency to allow market forces to determine business strategies and to have private ownership of property.
Which of the following countries is NOT a member of the European Union (EU)?
With whom is the United States involved in a mature market system?
Which of the following countries is NOT a member of the European Union?
Which of the following countries is NOT part of Pacific Asia?
One of the primary challenges facing those who would like to enter a high-potential/high-growth economy is
Which of the following is an example of an economic challenge faced by international managers?
A. Government ownership of all property
B. Absence of natural resources
C. Lack of communication capabilities
D. Poor transportation systemE. All of these
Which of the following is NOT a part of a nation’s infrastructure?
According to the text, which of the following is a factor of the political-legal environment for international managers?
In Japan apples are very expensive and are traditionally presented as gifts. The apples are grown with wrapping on each apple to prevent insects and ensure perfect color. When Washington Apples wanted to export to Japan it faced ______ barriers.
A U.S. recording company that wanted to take advantage of the fact that European teens love everything American would find it difficult to get its music played on French radio stations. French radio stations are required to play at least 40 percent French-made music. This requirement indicates one way that the ____ environment challenges international management.
A certain developing country in South America offers your firm a construction subsidy if you build your new plant there. This is an example of
Which of the following statements about tariffs is TRUE?
A. Tariffs can be collected by the exporting country.
B. Tariffs can be collected by the importing country.
C. Tariffs are taxes collected on goods shipped across national borders.
D. Import tariffs are the most common kind of tariff used.E. All of these
The U.S. government limits how many automobiles can be imported into the United States annually. This is a(n)
The United States Department of Defense requires some weapon systems to be made by U.S. companies for national defense reasons. This is an example of
Labor unions in the United States would like to see Congress pass domestic content laws that would require, for example, that all automobiles sold in the United States contain at least a specified percentage of parts that were manufactured in the United States. Such laws would fall under the heading of
Which of the following is an example of how cultural differences directly impact international business practices?
A French ministry has banned the word e-mail from official communication. Instead, the French words for quick and mail have been combined to form a new word. This is an official attempt to protect the French
People in the U.S. Canada and the Netherlands tend to believe that the person comes first. This refers to Hofstede’s _____ orientation.
_____ is the cultural belief that the person comes first.
People in the United States, Israel, and Ireland are likely to question their supervisors. This is referred to as a(n)_____ orientation.
People from which of the following countries are in the category of uncertainty acceptance?
Which of the following statements about medium-sized international business organizations is TRUE?
A. Many are still primarily domestic organizations. B. They are much more selective about the markets they enter than are MNCs. C. They depend more on international specialists to help them manage their foreign operations than do MNCs. D. They tend to compete with foreign businesses in their own domestic market. E. All of these
When a local manager is given autonomy and responsibility in dealing with job design, he or she has freedom in global
A manager concerned with time zone differences is worried about
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