Using work teams frequently leads to increased job satisfaction. (T/F)
Work teams are always the preferred choice on the job; there are no circumstances in which teamwork will not get the job done faster and better. (T/F)
False; There are certain circumstances where work teams should not be used. For example, teams should be used only when there is a clear purpose for doing so.
Semi-autonomous work groups have all the characteristics of self-managing teams. (T/F)
False; Semi-autonomous work groups differ from self-managing work teams in that they must first get approval from management for certain tasks; self-managing work teams do not need to get management approval.
For most teams, the right size is somewhere between six and nine members. (T/F)
In a typical day, about 500 of the transistors made by Wilson Electronics are defective. Recently, the company set a goal of having only 50 defective transistors and challenged its work teams to come up with a way to achieve that goal. This is an example of a stretch goal. (T/F)
Work teams consist of a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes. (T/F)