Fayol's Theory of classical management is a prescriptive theory because it:
prescribes the way an org ought to run
Horace manages a fast food restaurant and never worries too much about treating his employees well, because he knows the local high school is full of students willing to work for minimum wage. What principle of the "machine metaphor" does Horace's attitude exemplify?
The Theory of Scientific Management sought to eliminate
uneven work and systematic soldiering.
At the turn of the 20th century, piecework pay was the typical organizational reward system. If an organization with a bunch of bricklayers typically laid bricks at the rate of 100 bricks an hour, but someone new begins work and lays bricks at the rate of 200 bricks and hour, the manager might conclude everyone should be laying bricks at this rate and ______, or lower the pay per brick laid.
“bust the rate”
With this type of authority, power rests not in the individual but rather in the expertise that has created a system of rules and norms.
Although she couldn't tell a woofer from a tweeter, Jacqueline had a great deal of power at Hear It Here Stereo Shop because her family had owned the business for many years. What type of authority does Jacqueline hold?