Score was 85 Chairs in the waiting area should be arranged: Answer 5 points Question 2 The oldest form of managed care is: Answer 5 points Question 3 What type of reading material should be found in a medical office waiting room? Answer 5 points Question 4 Identify a task that the administrative medical assistant should always do to save time and help prevent mistakes when making travel arrangements. Answer 5 points Question 5 __________payment is made by the insurance carrier after the patient has received medical services. Answer 5 points Question 6 Which of the following is not a strategy for confronting stress? Answer 5 points Question 7 According to contract law, when a physician agrees to treat a patient who is seeking medical services, there is a (n) ____________contract between the two. Answer 5 points Question 8 When scheduling travel for anyone at the practice, what organization should the administrative medical assistant contact via phone or online to check security changes for the airlines? Answer 5 points Question 9 Select the type of insurance plan that generally includes coverage of hospitalization, lab test, surgery, and x-rays. Answer 5 points Question 10 What content should be avoided when television viewing is provided in the waiting area? Answer 5 points Question 11 Which type of payment is made in advance? Answer 5 points Question 12 Patient John Parks had a CBC and a PFT performed. Which type of insurance will cover the services? Answer 5 points Question 13 The Birthday Rule insures that the maximum benefit will not exceed ______percent of the charge for covered services. uestion 14 The greater the medical insurance coverage, the more__________the plan. Answer Question 15 What type of environment should a medical office waiting area provide. Answer Question 16 The rate charged to the policy-holder for the insurance policy is the __________. Answer Question 17 A waiting area should not be: Answer Question 18 Identify what a patient may assume about the medical staff if the waiting area is in disarray, such as trash on the floor, tattered furniture, and scattered reading material. uestion 19 PPOs do or do not require referrals to specialist. Answer 5 points Question 20 What is a warning sign that the body is stressed? Answer 5 points Save and Submit with no spaces to allow for extra seating with adequate walking space for patients spaced out to prevent spread of illness no seating arrangement HMO PPO PPD HPO practice related personal magazines of the staff religious outdated ask for help call a travel agent let the physician make the major arrangements keep or make a travel folder fee-for-services co-pay deductible capitation distinguish between perceived and realistic situations breathe walk away act immediately unwritten written verbal agreed TSA FFA DEA TAS limited general basic liability cooking shows travel shows patient education reality television or soap operas co-pay capitation fee-for-service decuctible major medical surgical disability basic 20 50 100 80 quality expensive inexpensive user-friendly energetic overwhelming fearful comfortable statement deductible co-pay premium well organized clean calming oversized they are lazy they work in a busy practice they are frustrated they lack professionalism do do not fatigue energy feeling rested normal pulse rate
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