File: Ch06, Chapter 6, Recruiting /FALSE 1. A good recruiting program should only attract the qualified job seekers. True 2. The first goal of recruiting is to communicate the position in such a way that job seekers respond. True 3. Organizations that are downsizing or not growing will find recruitment as a major human resource activity. False 4. Internal organizational policies do not constrain a firm?s recruiting efforts. False. Promote from within 5. The first step in recruiting for overseas positions is to define the relevant labor market. True 6. Employee referrals are not an effective means of locating potential employees for hard-to-fill positions. False 7. Employee referrals may minimize an organization?s effort to diversify its workforce. True 8. Executive search firms work closely with college job fairs. True 9. A very small percentage of companies in the use their website for recruiting. False 10. Older workers have less absenteeism than younger employees. True 11. Younger workers are usually more motivated than older workers. False 12. The difference between a leased and a temporary employee is that a temporary employee typically remains with an organization for a longer period. False 13. One of the better sources for individuals who will most likely perform effectively on the job is a recommendation from a current employee. True 14. Under law, an employer is permitted to seek out preferred job candidates based on non-job related factors such as physical appearance, sex, or religious background. False 15. Large organizations with national reputations routinely use blind-box ads to fill lower-level positions. True MATCHING TERMS DEFINITIONS 16. Events attended by employer representatives or recruiters with the goal of reaching qualified candidates. Job Fairs 17. Process of discovering potential candidates for actual or anticipated organizational vacancies. recruiting 18. Limit human resource recruiters? freedom to recruit and select a candidate of their choice. Constraints on recruiting efforts 19. Workers, often referred to as consultants, that are not employees but do specific work at a location on or off the company?s premises. Independent contractor 20. Typical employee of choice if a company wants to launch a technical product in a new country. Home-country national 21. An individual who lives and works in a country of which he or she is not citizen. Expatriate 22. A promotion-from-within concept. Internal search 23. Represent employer to prospective applicants as colleges and job fairs. recruiter 24. An advertisement that does not identify the advertising organization. Blind-box ad 25. Private employment agency specialized in middle- and top-management placements. Executive search firms 26. Web pages that are used as résumés. Online resumes 27. Individuals hired by one firm and sent to work in another for a specific time. Leased employees 28. Recruiting technique used effectively in tight or specialized markets. Employee referral 29. Another name for executive search firms. Headhunter firms 30. Respond better to flexible work policies and programs designed to permit work/life balances. Generation Xers FILL-IN THE BLANKS 31.Recruiting is the process of discovering potential candidates for actual or anticipated organizational vacancies. 32. A good recruiting program encourages only prospective applicants to apply. 33. Disney is effective at recruiting college graduates due to its excellent positive image. 34. Conducting an internal search for an employee builds morale, reduces orientation and training costs, and is less costly than going outside to recruit. 35 Employee Referral is a recommendation from a current employee regarding a job applicant. 36. Organizations open job searches to the external community through advertisements, employment agencies, and college job fairs. 37. Management consulting firms are one form of a(n) executive recruiter. 38. Aggressive job candidates may set up web pages, called online resumes, to market themselves to firms. 39.Temporary services are valuable in meeting short-term fluctuations in HRM needs. 40. A host-country national is a citizen of the host country hired by an organization based in another country. MULTIPLE-CHOICE 41. Which of the following is not true regarding recruiting? a) It is fairly easy to generate a pool of qualified candidates. People always need jobs. b) An effective recruiting process requires a significant pool of candidates from which to choose. c) The greater the number of applicants, the better the chances of finding an individual who is best suited to the job requirements. d) A good recruiting program should attract the qualified and discourage the unqualified. e) Recruiting is the process of seeking sources for job candidates. 42. Youan, a recruiter, is trying to identify the different constraints that may impact his recruiting efforts. Which of the following is not a major constraint on recruiting efforts? a) organization image b) Job attractiveness c) Marketing mix d) Government influence e) Internal organizational policies 43. At a recent meeting of HR executives, Rico announced that his firm did not recruit. What reason could he give for this? a) The organization is growing. b) Rico?s company is a not global organization. c) Rico?s firm recently lost an EEO suit. d) There are many new jobs being created in his organization. e) The organization is downsizing and not growing. 44. Which of the following is accurate regarding the work preferences of baby boomers? a) They look for the history of the company and the opportunity to work part-time. b) They are interested in the market leadership of the company and the ?image? it has. c) They respond better to flexible work policies and programs designed to permit work/life balances. d) They look for organizations that are technologically advanced; and companies that are good stewards of the environment. e) None of the above 45. Gloria is the vice-president of human resources for a large manufacturing organization. She is concerned that there are 40% more unqualified applicants for jobs this year than last year. She should talk to the director of a) recruiting. b) training. c) benefits. d) employee relations. e) location. 46. Jane is the director of recruiting for a large corporation. Which of the following is a warning signal that her efforts are not effective? a) Recruiting costs have increased 5% over the last 3 years. b) 25% of resumes are received through the Internet. c) Jane?s secretary spends more time acknowledging ad responses from qualified applicants than she did a year ago. d) Jane's secretary spends more time acknowledging ad responses from under qualified applicants than she did a year ago. e) The applicant pool is becoming increasingly diverse. 47. A good recruiting program is indicated by which of the following? a) More native speakers apply. Fewer foreign nationals apply. b) More highly skilled applicants apply. Fewer low-skill applicants apply. c) More qualified applicants apply. Fewer unqualified applicants apply. d) All applicants are encouraged to apply for jobs. e) Recruiting is phased out for women and minority applicants. 48. Successful recruiting efforts are indicated by all of these outcomes except a) turnover increases. b) training costs go down. c) more job seekers know about available jobs. d) the applicant pool is increasingly diverse. e) more job offers are accepted when they are offered to applicants. 49. Which of the following is accurate regarding the work preferences of traditionalists? a) They look for the history of the company and the opportunity to work part-time. b) They are interested in the market leadership of the company and the ?image? it has. c) They respond better to flexible work policies and programs designed to permit work/life balances. d) They look for organizations that are technologically advanced; and companies that are good stewards of the environment. e) None of the above 50. Which of the following is accurate regarding the work preferences of Generation Yers? a) They look for the history of the company and the opportunity to work part-time. b) They are interested in the market leadership of the company and the ?image? it has. c) They respond better to flexible work policies and programs designed to permit work/life balances. d) They look for organizations that are technologically advanced; and companies that are good stewards of the environment. e) None of the above 51. Pat, director of human resources at a large resort in the Southwest, has been unable to fill the last three vacancies for day activity supervisor for senior citizens. After checking with friends who have talked to candidates and potential candidates, she found that the jobs are low paying, boring, and very stressful, compared to the same job at other resorts and activity centers in the area. Recruiting for other positions in the resort has not been a problem. What constraint is affecting her organization? a) Organization image. b) Job attractiveness. c) Internal organizational policies. d) Government influence. e) Recruiting costs. 52. A private college needs to hire a Chief Information Officer to bring the organization into the 21st century for computer usage and technology. The human resources area has been directed to hire a relative of a current employee, but no one has the technical skills or abilities needed. These recruiting efforts are constrained by a) organization image. b) job attractiveness. c) internal organizational policies. d) government influence. e) recruiting costs. 53. A manufacturer has difficulty hiring plant architects. The hours are long, but the money is great. Last year, the firm started doing airport interviews in major cities to screen the applicant pool. Only the most promising candidates are then invited to the company site for a lengthier interview process. An HR representative went to an industry business luncheon last week and found that not one competitor is having similar recruiting problems. None of them were conducting airport interviews, and three of his associates commented that an architect really has to be there to get a sense of the job. The company?s recruiting is being constrained by a) organization image. b) job attractiveness. c) internal organizational policies. d) government influence. e) recruiting costs. 54. Which of the following is accurate regarding the work preferences of Generation Xers? a) They look for the history of the company and the opportunity to work part-time. b) They are interested in the market leadership of the company and the ?image? it has. c) They respond better to flexible work policies and programs designed to permit work/life balances. d) They look for organizations that are technologically advanced; and companies that are good stewards of the environment. e) None of the above. 55. Ishmael, an HR representative, is working with a manager to write a newspaper ad for his new secretary. The manager wants to say, ?Snappy, young female wanted to bring a fresh look and excitement to the office.? Ishmael is trying to change the ad to ?Secretary needed in high energy, active office to file, answer phones, manage data.? What constraint is limiting this recruiting effort? a) Organization image. b) Job attractiveness. c) Internal organizational policies. d) Government influence. e) Recruiting costs. 56. Which of the following is not an advantage associated with promotions from within? a) It encourages good individuals who are ambitious. b) It is more costly than external recruiting. c) It boosts employee morale. d) It is good public relations. e) It improves the likelihood of selecting a qualified candidate. 57. Which of the following is not a disadvantage associated with internal recruiting sources? a) Individuals chosen internally already know the company. b) Internal recruiting sources tend be more costly than external recruiting. c) Internal recruiting sources can create excessive inbreeding. d) Internal recruiting sources can be dysfunctional if the company prefers less qualified internal candidates over more qualified external candidates. e) Internal recruiting sources usually reduce the likelihood of selecting a qualified candidate. 58. John, the HR manager at ABC, Inc., needs to hire an accountant but only for a four-month period. What should John do? a) Contact a state employment agency b) Contact an employee leasing firm c) Contact an executive search firm d) Put an advertisement in the local newspaper e) Attend the next job fair at a local university 59. Which of the following is not a characteristic of an effective resume? a) Printed on a quality printer b) Use an italic font style to get the attention of the recruiter c) Easy-to-read font style d) Use standard job description phraseology e) Use a font the scanner can easily read 60. Marvin is the human resources manager of a medium-sized construction company based in the . His company just signed its first multi-million dollar contract to build a hotel in . He needs to quickly hire a site manager, one familiar with Chinese customs and the language. What should he do? a) Send an American employee overseas to run the project. b) Do a global search to find the best candidate for the job. c) Place an ad on Monster.com listing the job opening. d) Post a job opening placard on the job site fence. e) Hire a host-country national who has the job qualifications. 61. Mark, an Information Technology specialist for a large firm, is at a party with some friends from college. He runs into Duffy, a fellow computer science major, and says, ?Why don?t you come to work with us? You were at the top of the class in school and I know you?ve done really well with CIStems. Let?s do dinner next week and I?ll fill you in on opportunities.? The dinner is a success. Duffy starts work. Mark receives a $10,000 bonus for referring his friend. Is anything wrong with this as a recruiting activity? a) Yes. Recruiting activities should only be performed by trained professionals. b) Yes. This kind of nepotism causes technology failure in the long run. c) No. This ploy to get competitive information is accepted in the Information Technology world. d) Yes. Such actions are illegal. e) No. Mark saved his company an expensive recruiting search and got a qualified candidate. 62. Employee referrals offer all of these recruiting advantages except a) the expense of a recruiting search can be saved. b) an employee knows his/her reputation is at stake, and so uses good judgment in making a referral. c) referrals use personal friendship instead of job skills as reference criteria. d) referrals get more accurate information about their potential job. e) referrals are more likely to stay in a job than other applicants. 63. Your mother is hiring a new nanny for your little sister and the dog. Which one of the following pieces of recruiting information would be most likely to assure that the nanny is a good caregiver. a) The person is relocating to the area because of a spousal relocation. b) The person graduated from an excellent nanny school. c) An excellent nanny recommended the person. d) The background check came back OK. e) A friend of your family was a grade school friend of the person. 64. Which of these are problems with employee referrals? a) Most referrals do not accept initial job offers. b) Use of referrals may minimize an organization?s desire to add diversity to the workplace. c) Friends cause friction in work groups. d) Employees who are referrals have less company loyalty. e) Bonuses are often paid to the employee for the referral. 65. Sharifa, the new chief financial officer of a Fortune 500 company, was likely located through which of the following sources? a) Online résumé b) Local newspaper c) Public agency d) ?headhunter? firm e) Monster.com 66. Why do some prospective employees avoid responding to a blind box advertisement? a) They do not want to pay the fees. b) They fear urban congestion and crime. c) They do not want to take the employment tests. d) They want to avoid the publicity. e) They are afraid their current employer may be the company placing the ad. 67. Ira, an HR representative, is explaining why the company uses blind box ads. He gives all of these reasons except a) we can see if any of our current employees are looking for a job. b) we can build a backlog of applications for general job needs. c) we can start the interview process for a position while we are documenting dismissal actions for the person who currently holds the job. d) we can assess the worker supply in a community before we open an office in that community. e) we will attract some applicants by our reputation. 68. An advertisement for an executive job is likely to be found in all of these places except a) the New York Times b) Young CEOs monthly newsletter. c) the Wall Street Journal. d) a placard posted on the plant gate. e) ExecSearch.com 69. Which of the following is not true regarding unsolicited applicants? a) The number of unsolicited applicants depends on economic conditions. b) The number of unsolicited applicants depends on the firm?s reputation. c) Unsolicited applications provide an excellent supply of stockpiled applicants. d) Employers keep a record of unsolicited applications for only a few days if there are no current openings. e) The number of unsolicited applicants depends on the job seeker?s perception of labor market conditions. 70. Response rates to advertisements are influenced by which of the following variables? a) Labor market conditions, ad placement, company reputation. b) Skill level of the workforce, skill level in the organization, prestige of the journal c) Identification of the organization, labor market conditions, the degree of specification of job requirements. d) Salary, season, skill. e) Identification of the organization, location of the organization, language and cultural diversity. 71. John, an HR manager, is talking to an employment agency representative. He sighs, assuming that there will be no qualified candidates again this week. Who might be on the phone? a) Public employment agency. b) Private agency. c) Executive search firm. d) College placement office. e) Pre-professional resolution house. 72. Which of the following is not true regarding state employment agencies? a) State employment agencies are public agencies. b) State employment agencies are usually tied to unemployment benefits. c) State employment agencies tend to attract high-skilled individuals. d) Many prospective candidates tend to believe that state employment agencies are not effective recruiting sources. e) Few employers seeking high-skilled workers use state employment agencies 73. Marvin, your friend, is advising you, an HR representative, to use an executive search firm instead of the employment agency you have been using to find a senior marketing vice-president. He could make all of these comments except a) your company won?t have to be directly involved until the final negotiation stages. b) the agency will do a complete background check. c) the employee will pay the fee. d) the agency has a nationwide contract to find applicants. e) the agency will seek out executives who have the right skills and who want new challenges and opportunities. 74. Joni is looking for a new job. She just had lunch with a prospective employer she met at the conference they were both attending. She had received a roster of job openings when she arrived at the meeting. What kind of external search assistance is she using? a) Public employment agency. b) Private agency. c) Executive search firm. d) College placement office. e) Professional association. 75. Which of the following is not an external recruiting source? a) Advertisements b) Employment agencies c) Schools and colleges d) Employee referrals e) Unsolicited applicants 76. The most effective external recruiting sources are a) Professional organizations b) Employment agencies c) Schools and colleges d) Advertisements e) There is no one best external recruiting source 77. Teresa is ready to get a bachelor?s degree in business from a large urban university located on the East Coast. After graduation, she wants to relocate to . She has very little money available for her job search. What should she do? a) Contact the state employment agency. b) Create an online résumé. c) Hire a consultant at a ?headhunter? firm. d) Take a trip to . e) Send unsolicited résumés to a large number of employers in . 78. Ruth, an HR specialist in a technology firm, needs to present the benefits of using the Internet to enhance recruiting efforts to top management. She can use all of these examples except a) it will improve the quality of the applicant pool. Technology savvy is required to apply. b) there are many electronic job posting services that facilitate electronic recruiting. c) it?s easier to create subgroup categories by unique talents. d) although it does not save money, it does improve response time. e) it will improve the quality of the applicant pool. Potential applicants who are not interested will self-select out. 79. A major IT provider has decreased recruiting costs significantly by which of these techniques? a) Using an online application within the company website b) Running ads in the Wall Street Journal c) Organizing job fairs d) Sponsoring technology centers in high schools e) Encouraging unsolicited applications through gaming software 80. Which of the following is not true with respect to the differences between private and public employment agencies? a) Private employment agencies are believed to offer applicants of a higher caliber. b) Private employment agencies have a better reputation among job seekers. c) Private employment agencies are slightly more expensive than public employment agencies. d) Private employment agencies provide a more complete line of services. e) Private employment agencies have a better image among employers. 81. Why is employee leasing increasing in popularity? Your text mentions all of these reasons except a) The leasing company can train the leased employee to its specifications. b) There are no costs associated with layoffs or discharge. c) If a leased individual doesn?t work out, the agency sends another one. d) The leasing company pays a flat fee ? no benefits, so the arrangement is cost effective. e) Workers have greater flexibility. 82. Lee is a retired comptroller who spends tax season in working for Robert Half to pay his extra holiday bills for the grandchildren. He has worked with a number of tax preparing agencies in the area. Robert Half pays his salary and benefits. Lee works for Robert Half in the Northeast during the rest of the year. What kind of worker is he? a) Independent contractor. b) Fulltime. c) Leased employee. d) Permanent part-time. e) Recruiter. 82. Jane is a retired insurance agent. She now files medical claims from her home PC for several doctor?s offices. Each doctor?s office pays her an arranged amount for each claim filed. They pay no taxes or benefits for Jane, just the per claim fee. What kind of worker is Jane? a) Independent contractor. b) Full-time. c) Leased employee. d) Permanent part-time. e) Recruiter. 84. What trends are expected to happen as more and more firms move toward using professional employee organizations? a) The use of leased employees will drop. b) Recruiting efforts will drop. c) Recruiting efforts will increase. d) The use of independent contractors will drop. e) Temporary agencies will be obsolete. 85. Tanya just started her last academic year as a business major in a four-year college. She plans to graduate in May. Tanya is unsure as to how to go about her job search. What advice would you give her? a) She should start her job search in September b) She should start her job search in December c) She should start her job search in January d) She should start her job search in March e) She should start her job search in May
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