Delivering the Presentation TOPICS Importance of effective delivery 4 methods of delivery Impact on audience Visual Vocal Content Handling questions The Importance of Good Delivery A good presentation relies on solid content effective organization convincing delivery Good delivery sets the tone for the presentation makes the presentation more compelling helps illustrate the message for the audience Characteristics of Effective Delivery Effective delivery is conversational Effective delivery is natural Effective delivery is varied Effective delivery enhances the message Methods of Delivery There are four different methods of delivery: Impromptu Manuscript Memorized Extemporaneous Impromptu The most common method in real life situations Impromptu presentations involve little or no time for advanced preparation Guidelines for Impromptu Prepare to speak (as much as possible) Determine your purpose (develop one or two main points) Support your purpose (with examples, etc.) Prepare your introduction (one sentence is OK) Prepare a conclusion (restate your points and end with a clincher) Also? Don?t rush Don?t apologize for your lack of preparation Focus on the topic Be brief Try to foresee situations in which you may be called on to speak Manuscript This speaking delivery method requires that you write out your speech word-for-word and deliver by reading directly from the manuscript. This method is important when the wording is critical (Presidential addresses) Manuscript It?s hard to deliver well and connect with your audience using manuscript method. Manuscript speaking also doesn?t allow the speaker the flexibility of adapting to the needs of his or her audience. Memorized Method of writing the speech out word-for-word, memorizing the text of the speech and then simply reciting it Speakers often lack vocal and physical variety. Unless your presentation is very short (a wedding toast), this method is not your best choice. Extemporaneous? what is expected of you in this class A prepared and practiced method of delivery You create an outline of the main ideas of your speech and the speech is delivered from an abbreviated speaking outline Each delivery of the presentation is a little different because this method allows the presenter to adapt to the audience Allows for more dynamic delivery - the speaker can maintain eye contact and be physically mobile Impact on an Audience 0 10 20 30 40 50 60 What you say 7% How you say it 38% Visual or What is seen 55% CONTENT VOCAL TONE/ VERBAL DELIVERY VISUAL IMPACT/ NON-VERBAL DELIVERY Visual Impact ? What Is Being Seen Gestures Keep open and wide, animate but be natural, use to make a point If a gesture detracts from your message, don?t use it. Visual Impact ? What Is Being Seen Movement Move with purpose and confidence from one place to another at meaningful points in the speech. Do not pace? it is very distracting. 4-8 feet of the closest person in the audience is a comfortable distance Visual Impact ? What Is Being Seen Body language - Keep it strong and positive, balance weight on both feet Facial Expressions - Keep them natural and uninhibited by anxiety. - Use appropriate expressions to emphasize key points, such as surprise or confusion. Visual Impact ? What Is Being Seen Eye Contact Most important component Each member of audience should feel as if you are talking to them individually Avoid looking at a particular spot on the back wall, floor, ceiling, screen, etc. Hold eye contact 1-3 seconds. Avoid eye darting around the room ? pace eye contact with your next thought. Don?t focus on one person too long. Visual Impact ? What Is Being Seen Energy Show enthusiasm, let the audience know that you believe in your material Visual Impact ? What Is Being Seen Appearance Dress professionally (if you are addressing business men and women, wear a sharp business suit, but if you are addressing a group of stay-at-home mothers, wear something more business-casual). Try to dress slightly better than your audience. Your appearance should not detract from your message. Vocal Tone ? What Is Being Said As a speaker you want to vary your volume, rate, pitch, and use of pauses to add impact to your presentation. Vocal Tone ? What Is Being Said Volume Speak at a level at which you can be heard. Check audience feedback to make sure they are comfortable with the volume (if they?re leaning back or holding their ears, tone it down!). Vocal Tone ? What Is Being Said Rate 110 words per minute is ideal If you speak too slowly or quickly it detracts from your message and your audience becomes distracted. Check your audience for feedback regarding your rate. Vocal Tone ? What Is Being Said Pitch This is the placement of your voice on the musical scale Questions normally end on a higher pitch (?Are you going to the store??). Tone and inflection ? reveals how we ?feel? about what we are saying Pitch (cont.) You need to vary the pitch of your voice when you speak or your presentation will become very monotonous Tape record yourself speaking to make sure that you vary the pitch in your voice and don?t get stuck in a boring inflection pattern or become monotonous. Vocal Tone ? What Is Being Said Pauses Pauses can add dramatic impact to your speech. After delivering an important point, pause a moment to let the audience think about what you just said. Unplanned pauses are called vocal fillers (examples: um, uh, like, you know) and they should be avoided at all costs! It?s better to stay silent for a second and think about what you want to say than to fill a silence with a vocal filler. Content ? The Words We Use What you are saying ? know your material, modify to meet their needs Terminology ? use the right words and descriptions ? speak at your audience?s level Be concise ? don?t ramble, organize your thoughts for clarity and efficiency Practicing the Presentation In order for you to have enough time to rehearse thoroughly, you should complete your full-sentence outline at least a few days before you plan to deliver your presentation. Guidelines for practicing your presentation: Practice aloud with your full-sentence outline and then write your speaking outline. Practice delivering your speech from your speaking outline. Rehearse until you are comfortable. Start adding some aspects of delivery and mark delivery cues on your outline. Tape yourself or practice in front of others and ask for feedback. Handling questions Encourage questions. Let the audience know when you prefer to take their questions (at the end or during the presentation). Jot down anticipated questions and answers. Listen to the FULL question. How To Answer Questions Repeat the question or restate the question in your answer. Don?t know the answer? Be honest. Involve the whole audience in your answer. How To Answer Questions Eye contact with the questioner, then entire audience and back to questioner Keep answers short and to the point. End Q & A by recapping your original message. Handling Objections Be prepared. Listen calmly and do not interrupt. Restate or clarify the true concern. Bring closure to the objection. Stay calm and controlled. Reflect.
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