Know what mindfulness is and how it differs from mindlessness
? MINDLESSNESS ? involves minimal information processing, relies on past experience to determine present behavior
? MINDFULNESS ? involves a state of alertness/activity, relies on current information to determine behavior (ex. First Date, New Job)
Understand how to increase/improve mindfulness
? Focus on new/aspects of the interaction o How does the person?s nonverbal behavior conform or contradict verbal communication? ? Focus on different perspectives oHow would someone else view this experience ? Draw distinctions between a person/experience and its stereotype oHow is this person different from others in her group? ? Note your physical responses and comments you make to yourself o That comment made me uncomfortable
Be able to define and recognize examples of the components of interpersonal Effectiveness
? Appropriateness ? following relevant rules, norms & expectations ? Effectiveness ? Achieving one?s goals ? Context ? IE can be judge only within specific situations and/or relationships
Understand and recognize examples of ?knowing yourself.?
Understanding Self ? Reflected Appraisals - the idea that peoples self-images arise primarily from the ways that others view them and from the many messages they have received from others about who they are ? Social Comparisons ? comparing yourself to other people ? Self-serving bias - Attributing our negative behavior to external causes and our positive behavior to internal
Understand and recognize examples of ?knowing others?.
Understanding Others ? Perspective Taking ? perspectives you have of another person ? Empathy - the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another. ? Cognitive Complexity - a psychological characteristic or psychological variable that indicates how complex or simple is the frame and perceptual skill of a person. A person who measures high on cognitive complexity tends to perceive nuances and subtle differences which a person with a lower measure, indicating a less complex cognitive structure for the task or activity, does not.
Know what is meant by content goals, relationship goals, and identity goals
? Content Goals ? Goals that involve the content in ones life ? Relationship Goals ? Relationship goals with other people ? Identity Goals ? Goals to change or make your identity
Be familiar with how to choose your communication strategies wisely and the importance of learning and adapting
Choose Strategies Wisely ? Is appropriateness or effectiveness (or both) most important to me? ? Which communication strategy will help me achieve my most important goal? Learning and Adapting ? What was successful? Unsuccessful? ? What might have been more effective? ? What might have been more appropriate?
Understand how communication transforms relationships, lives, etc.
Communication is transformative ? Makes you More successful at relationship development & maintenance ? Makes you more effective at work ? Improved community participation ? Alter self concept (increase) ? Through the exchange of verbal and nonverbal messages ? embedded in cultures ? Transactional process: o When people communicate they act together o Com. is ongoing, Who people are to each other and their relationships arise out of their interaction
Understand what we mean when we say that communication is an ongoing process
? A PROCESS EMBEDDED IN CULTURE ? Communication a deeply culture process ? Culture refers to learned patterns of perception values and behavior shared by a group of people
? COM IS EMBEDDED IN YOUR CULTURE!!!!!
Know what a symbol is and how symbols function in communication
Symbols rep. something else (and they covey a meaning) (ex. On maps, crossed sabres may indicate a battlefield)
Know the difference between iconic and indexical communication (and be able to recognize examples of each)
Iconic - signs that acquire their function through similarity to what they signify; a photograph as an iconic sign of the person in the picture.
Indexical ? something beyond the thing you already see. (ex. Smoke means there is a fire)
Know what each of the components of the communication model means (e.g., feedback, noise, types of context, etc.)
? Channels o Face to face o Text message o Email ? Noise o Semantics(the study of meaning), physical psychological, physiological ? Feedback o Responses to a message
Be familiar with how the three different communication models differ (e.g., linear, interactive, transactive)
? Linear ( one of the first models developed) one way uni-directional one way o Speaker-message ,noise, transmit reception, channel -Receiver ? Interactional ( last developed , incorporate a lot of things) much more complex ? Transactional ( more feedback ) o Added fields of experience( sender and receiver) o Added culture, individual forces, and societal forces o Ethical communication is fundamental to responsible thinking o Decision making & the development of relationships and communities o We advocate the truthfulness, accuracy, honesty and reason are essential to the integrity of communication
---- Why do we need ethics in our communication o Because COMMUNICATION IS UNAVOIDABLE o IRREVERSABLE o Consequential o For self?self-concept, self esteem, & identity management o For others perceptions of the world and of themselves o For relationships-levels of trust, satisfaction, loyalty future honesty& even existence
Know the difference between content and relationship meaning and the components of content meaning
? Content Meaning ? the concrete meaning of the message, and the meanings suggested by or associated with the message and the emotions triggered by it
? Relationship Meaning ? what a message conveys about the relationship between parties
Know why we need ethical communication
? Ethical communication o Requires that we provide the information?s the others need In order to make an informed decision o Benefit & harm o Does it matter who is harmed? o Harm of self verses others o Does it matter what type of harm it is
? Ethical responsibilities of receivers o Listen mindfully o Reasoned skepticism o Healthy feedback o Social influences
Know what we mean when we say communication is consequential
? Others expect our messages to be truthful ? Our messages have consequences, like from sharing or withholding information
Know the definition for ethics
Ethics - broadly applied social standards about what is rights or wrong in a particular situation.
Know the difference between secrecy & privacy and between absolutism & relativism
Legitimate privacy ? when others have no right to expect access to information
Inappropriate secrecy ? When others might legitimately expect to find information that is withheld.
Absolute ? There is a single correct ethical standard
Relative ? Ethical behavior varies
Know the ethical obligations of receivers and what they mean; also be able to recognize examples of them.
? Ethical responsibilities of receivers o Selective attention and retention o Reasoned skepticism o We need to be open minded and critical when evaluating others messages
Be familiar with the information on the ethics of language
? Ethics of language use o Name calling o Jokes o In group/out group humor
Know what we mean by ?authentic? communication
? Authentic comm. o Open and free from pretense o Impediments to com ? Topic avoidance ? Meaning denial ? Disqualification
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