Exam 1 Review Deck (First Lecture + CH.1)
- Arizona State University - Tempe
- Communication Arts
- Communication Arts 100
- Exam 1 Review Deck (First Lecture + CH.1)
Last Modified: 2011-06-28
• MINDFULNESS – involves a state of alertness/activity, relies on current information to determine behavior (ex. First Date, New Job)
o How does the person’s nonverbal behavior conform or contradict verbal communication?
• Focus on different perspectives
oHow would someone else view this experience
• Draw distinctions between a person/experience and its stereotype
oHow is this person different from others in her group?
• Note your physical responses and comments you make to yourself
o That comment made me uncomfortable
• Effectiveness – Achieving one’s goals
• Context – IE can be judge only within specific situations and/or relationships
• Reflected Appraisals - the idea that peoples self-images arise primarily from the ways that others view them and from the many messages they have received from others about who they are
• Social Comparisons – comparing yourself to other people
• Self-serving bias - Attributing our negative behavior to external causes and our positive behavior to internal
• Perspective Taking – perspectives you have of another person
• Empathy - the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another.
• Cognitive Complexity - a psychological characteristic or psychological variable that indicates how complex or simple is the frame and perceptual skill of a person. A person who measures high on cognitive complexity tends to perceive nuances and subtle differences which a person with a lower measure, indicating a less complex cognitive structure for the task or activity, does not.
• Relationship Goals – Relationship goals with other people
• Identity Goals – Goals to change or make your identity
• Is appropriateness or effectiveness (or both) most important to me?
• Which communication strategy will help me achieve my most important goal?
Learning and Adapting
• What was successful? Unsuccessful?
• What might have been more effective?
• What might have been more appropriate?
• Makes you More successful at relationship development & maintenance
• Makes you more effective at work
• Improved community participation
• Alter self concept (increase)
• Through the exchange of verbal and nonverbal messages
• embedded in cultures
• Transactional process:
o When people communicate they act together
o Com. is ongoing, Who people are to each other and their relationships arise out of their interaction
• Communication a deeply culture process
• Culture refers to learned patterns of perception values and behavior shared by a group of people
• COM IS EMBEDDED IN YOUR CULTURE!!!!!
recognize examples of each)
Indexical – something beyond the thing you already see. (ex. Smoke means there is a fire)
o Face to face
o Text message
o Semantics(the study of meaning), physical psychological, physiological
o Responses to a message
o Speaker-message ,noise, transmit reception, channel -Receiver
• Interactional ( last developed , incorporate a lot of things)
much more complex
• Transactional ( more feedback )
o Added fields of experience( sender and receiver)
o Added culture, individual forces, and societal forces
o Ethical communication is fundamental to responsible thinking
o Decision making & the development of relationships and communities
o We advocate the truthfulness, accuracy, honesty and reason are essential to the integrity of communication
---- Why do we need ethics in our communication
o Because COMMUNICATION IS UNAVOIDABLE
o For self—self-concept, self esteem, & identity management
o For others perceptions of the world and of themselves
o For relationships-levels of trust, satisfaction, loyalty future honesty& even existence
• Relationship Meaning – what a message conveys about the relationship between parties
o Requires that we provide the information’s the others need
In order to make an informed decision
o Benefit & harm
o Does it matter who is harmed?
o Harm of self verses others
o Does it matter what type of harm it is
• Ethical responsibilities of receivers
o Listen mindfully
o Reasoned skepticism
o Healthy feedback
o Social influences
• Our messages have consequences, like from sharing or withholding information
Inappropriate secrecy – When others might legitimately expect to find information that is withheld.
Absolute – There is a single correct ethical standard
Relative – Ethical behavior varies
o Selective attention and retention
o Reasoned skepticism
o We need to be open minded and critical when evaluating others messages
o Name calling
o In group/out group humor
o Open and free from pretense
o Impediments to com
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