is a chart that shows when and where tasks need to be completed so that a job can be completed in a timely fashion
building a bridge; installing a local area network for a computer system; rebuilding; communities destroyed by hurricane; planning a Mardi Gras parade
deal with the complex environment in which their companies operate
how dependent they are on each other; how much they know about each other; how compatible their organizational cultures are; the type of product being manufactured
adaptability; consistency; involvement; a clear mission
personal parking spaces for all salespeople; a private company dining room; traditional offices; end-of-year bonuses
Ethics is the set of moral principles or values that defines right and wrong for a person or group.
U.S. Sentencing Commission Guidelines
preconventional level, conventional level, and postconventional level
carefully select and hire new employees; establish a specific code of ethics; create an ethical climate; train employees in how to make ethical decisions
overt integrity test
Whistleblowing refers to reporting others' ethics violations.; Whistleblowing is very difficult for most people to do.; Potential whistleblowers often fear that they will be punished.; Many federal and state laws protect the rights of whistleblowers.
a business' obligation to pursue policies, make decisions, and take actions that benefit society
they can affect public perceptions and opinions
ignored the terrible treatment of overseas workers in the clothing industry
Planning may lead to a mechanistic organizational chart.
maintain flexibility in planning
encouraging worker participation in goal setting
make goals public
highly cohesive groups where there is a great deal of pressure to agree with each other
Planning gives direction to managers and employees.
developed goal commitment to customer satisfaction
those companies have, for the moment, stopped trying to duplicate the advantage
other firms within an industry
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