The management function that involves monitoring activities to ensure that they are being accomplished as planned and correcting any significant deviations.
A three-step process of measuring actual performance, comparing actual performance against a standard, and taking managerial action to correct deviations or to address inadequate standards.
When a manager is out in the work area interacting with employees.
The acceptance parameters of variance between actual performance and a standard.
Corrective action that addresses problems at once to get performance back on track.
Corrective action that looks at how and why performance deviated before correcting the source of deviation.
Control that takes place before a work activity is done.
Control that takes place while a work activity is in progress.
Control that takes place after a work activity is done.
A system used to provide management with needed information on a regular basis.
A performance measurement tool that looks at more than just the financial perspective.
Any unauthorized taking of company property by employees for their personal use.
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