Managing Groups and Teams A good team can make 2 + 2 = 5 A bad team can make 2 + 2 = 1 Advantages of teams/groups Accomplish complex, interdependent tasks Creativity Coordination Solve complex problems Synergy Are groups always effective? Is the output of your group better than your individual work? Is it more or less time-consuming than doing assignments on your own? Group Productivity Actual = Potential + Process - Process Prod. Prod. Gains Losses NOTE: Potential productivity depends on members? resources: knowledge, skills & abilities (KSAs) & personality. Group Process Process Losses Group Maintenance (unavoidable) Production Blocking Social Loafing Process Gains Information Exchange Load Balancing Social Facilitation Examples from Your Experience Process Losses? Process Gains? Groups Become Teams Forming Storming Norming Performing Adjourning Concepts and Terms Lecture Advantages of teams/groups Process gain/loss Developmental stages Text Groupthink Types of teams Three outcomes and five conditions (pp. 473-474) MedCo case and technology
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