subordinates as a source of performance information, are generally most appropriate when the performance results are to be used for...
the performance management method that requires managers to rate the frequency with which the employee has exhibited a behavior during a rating period is the...
behavioral observation scale.
which performance management evaluation criterion is concerned with maximizing the overlap between actual job performance and the measure of job performance?
what can an organization do to protect itself against discrimination and unjust dismissal lawsuits?
Requirements for job success should be clearly communicated to all the employees.
Which of the following is not a purpose of performance management systems?
which approach to performance feedback is generally most effective?
The technique that ranks employees into predetermined categories according to performance is called
in an employee is dismissed on the grounds of poor performance immediately after he complained to higher authorities about the bad work ethics of his manager, the employee could fle a
unjust dismissal lawsuit
which of the following is NOT a component of an organizational behavior modification system?
consult employees on how often they should exhibit certain behaviors
when should an organization use customer evaluation of employee performance?
when the customer is the only person who observes the service performance.
the consistency among the different individuals who evaluate the employees performance is known as
identify the evaluation approach to performance measurement that meets the following criteria. very high strategic congruence, usually high validity, high reliability, high acceptability, and high specificity
in what type of system are annual goals established and passed down through the organization?
management by objectives
To improve performance of underutilizers, management should
link rewards to performance outcomes
which rater error makes it difficult to distinguish among employees rated by the same rater
the relevent aspects of employee performance are based on
the outcomes of job analysis.
The FLSA requirement that employees be paid overtime includes all of the following clauses EXCEPT?
overtime must be paid for any hours worked beyond a daily, 8 hour sched
which act permits lower "training wage" which employes may pay a person under 20 for a period of up to 90 days?
at a company that views employees as resources is most likely to use a ___ pay rate.
____ are most common for white collar jobs and for jobs that are not covered by union contracts.
among full-time workers in 06, women on average earned ____ cents for every dollar earned by men. and black workers got _____
chief executives of us businesses earn over ___ more than manuf. employees
comparable worth is a public policy that
skill based pay systems have all of the following potential disadvantages EXCEPT:
decreased worker flexibility
the ____ requires employers to make jobs available to their workers when the return after fulfilling military duties for up to five years.
the national compensation survey is an ongoing activity of the...
bureau of labor statistics
____ does not necessarily provide an alternate to the bureaucracy and paperwork of traditional pay structures, because it requires records related to skills, training, and knowledge acquired.
an example of a typical compensable factor is
assuming an organization wants to motivate employees through promotions, and assuming enough opportunities for promotions are available, the organization would want to
limit the overlap from one pay range to the next.
when organizations adjust pay to reflect working conditions or local labor markets, such adjustments are called:
an organizations job structure consists of:
the relative pay for different jobs within the organization
which legal benefit requires employees that are dependent on state requirements to pay payroll tax?
why are growing numbers of employers opting for defined-contribution plans?
employers are free from risk of poor performance of the plans
which one of the following employer-provided benefits is not required by law?
paid vacation leave
on average, out of every dollar spend on compensation, about ____ goes to benefits
the law that specifies that employees with disabilities must have "equal access to whatever health insurance coverage the employer provides other employees" is the
the unemployment insurance program in financed largely through federal and state taxes on
which of the following legally required employer-provided benefits help workers injured on the job?
which type of retirement plan guarantees a specified level of retirement income?
defined benefit plant
employers who have met the enrollment and length of service requirements to receive a pension at retirement, regardless of whether they remained with the employe until that time, are said to be...
survey information on competitors benefits packages and information on benefits costs are available through all but one of the following sources. Name the exception
which one of the following is not true of health maintenance organizations?
employees may select physicians of their choice.
which one of the following is NOT an objective of the unemployement insurance program?
to offset lost income during a labor dispute.
which one of the following statements is true of employee benefits?
employees significantly underestimate the cost and value of their benefits.
which of the following criteria is an organization required to meet which offering early retirement incentives.
provide accurate information of options available.
why are cafeteria-style plans more expensive for an organization?
employees select the kind of benefits they expect to need the most.
under the older workers benefit protection act of 1990, employers wishing to use early-retirement waivers must adhere to all of the following guidelines EXCEPT:
include compensation that is, greater benefits than would otherwise be available upon retirement.
which the number of mandatory days of vacation in Western Europe is about 30 days, most large US companies typically offer...
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