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· If you want to grow, take all effort andcreativity and drive and invest in your areas where you have natural strength.There you will see giant leaps of learning
The collective talent of a team. Hampton president _________ realizedthat his employees couldn’t do anything with out them their. They lackedrelationships between reach other. 6 month discussions helped to improve there relationship and makedecisions and talk things out first before bringing the problems to him.
first idea or thought goes through the brain stem and then the______, Which is the place emotions are experienced. The brain processes emotion beforebeing able to reach the rational part of your brain.
· WHO BELIEVES THIS? : if you want 2 hire the best person for a job, don’tlook at GPA, IQ, or personality test, begin looking at your own organization,the one that was the star performer and compare them to them. Compare to thestars performers. Called competence modeling.
Process Improvement Primer – The Five Principles
§ Trust the leader’s beliefs
§ Have similar beliefs to those of the leader
§ Accept the leader unquestioningly
§ Have affect for the leader
§ Willingly obey the leader
§ Identify with and attempt to emulate leader
§ Have emotional involvement in the mission
§ Have heightened goals
§ Feel that they will be able to accomplish or to contribute to the accomplishment of the mission
Leadership is all about seeing the ____________
· Feeling of power/prestige
· Chance to help others grow and develop
· High income
· Respect and status
· Good opportunities for advancement
· A feeling of being in on things
· An opportunity to control resources
· Too much uncompensated overtime
· Too many headaches
· Facing a perform or perish mentality
· Not enough authority to carry out responsibility
· Too many problems involving people
· Too much organizational politics
· The pursuit of conflicting goals
· Being perceived as unethical, esp if you are a corporate exec
The daily challenge of dealing effectively with _____________ is critical to the human condition because our brains are hard-wired to give them the upper hand.
o Does not identify which characteristics are absolutely needed
o Does not specify how much a of a trait or characteristic is needed
o Can breed an elitist conception of leadership
Signals enter your brain at the base near the ________, but they must travel to your ____________, then they pass through your _____________ where your emotions are produced.
every 1-point increase in EQ adds $_______ to annual salary.
your ability to use your awareness of your own emotions and those of others to manage interactions successfully. It ensures clear communication and effective handling conflict. The weaker the connection you have with someone, the harder it is to get your point across.
o Visionaryàleaders offer exciting image of where the organization is headed and how to get there
o Masterful communication skillsàuses colorful language and exciting metaphors to inspire people
o Ability to inspire trust
o Able to make group members feel capable
o Self-promoting personalityàtoot their own horn
o Energy and action orientation
o Emotional expressiveness and warmth
o Romanticize risk
o Unconventionial strategies
o They challenge, prod and poke
o Being dramatic and unique in significant, positive ways is a major contributor to charisma
o Creates vision for others
o Be enthusiastic, optimistic, and energetic
o Be sensibly persistence
o Remember people’s names
o Develop synchrony with others
o Develop a personal brand, including making an impressive appearance
o Be candid
o Display an in-your-face attitude
o emotional intelligence
o encourage personal development of their staff
o supportive leadership
o innovative thinking
o lead by example
o moral reasoning
· Charismatic leadership (idealized influence)
· Inspirational motivation
· Intellectual motivation
· Individualized consideration
· Strategic vision and articulation
· Sensitivity to the environment
· Sensitivity to member needs
· Personal risk
· Unconventional behavior
is about changing the order of things, about seeing the possibilities in things.
Understanding _________ and motivating people _______________ is fundamental to leading change.
Aspects of leadership have nothing to do with gender.
When culture becomes ____________, something has to change.
Ability to accurately recognize your emotions as they happen and understand your general tendencies for responding to different people and situations
Using awareness of your emotions to choose what you say and do, in order to positively direct your behavior
Recognizing and understanding the emotions and perspectives of others (not necessarily being told to directly)
Using awareness of your emotions and the emotions of others to manage interactions successfully
by finding your strengths and the strengths of others, everyone wins
The core of our being stays _________
If you don’t understand people, you can’t change what they do and you can’t change product or profits
Privilege of working in business was working with ________
is about finding common ground to achieve common goals
People are more comfortable with people like themselves
Fact, fiction, and fantasy are not equal in the media
There is no substitute for personal ethics and judgment
Must talk about real issues to change anything
Tough choices made easier with strong __________