Process of influence A way of behaving that causes others to respond. Not because they have to but because they want to. Leadership can cross all levels Used communication processes to influence others towards goal attainment Art of motivating people toward achieving a common goal
Formal vs informal leadership
has title, office and official position.
Without office and title but has followers. They are still a leader but their power is derived from personal characteristics... they have drive, experience and respect
Core traits of leaders
vision - where they see the organization 5 yrs from now
passion - they have to enjoy it
change agent - can evolve with changes in industry