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Integrates all departments and functions throughout an organization into a single IT system so employees can make decisions by viewing enterprise-wide information about all business operations
o Project management – application of knowledge, skills, tools, and techniques to project activities to meet project requirements
o Triple constraint – evaluating competing demands of time, cost, and scope
o Project stakeholders – individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion and can exert influence over the projects objectives and outcomes
o Executive sponsor – person or group who provides the financial resources for the project and has most impact on the success or failure of project
employees develop, control, and maintain core business activities required to run the day-to-day operations.
Employee types: lower mng, dept mng, staff
Time Frame: Short Term, day-to-day
MIS type: Information
crucial steps companies perform to achieve their goals
baseline values the system seeks to attain.
Helps assess how an MIS project performs over time.
abstract, simplified representations of real systems.
encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operations.
capture of transaction and event information using technology to process, store, and update information
- Every detail of transactions and events
system that collects, monitors, processes, reports, and store data generated by an organization's transactions.
Serves the operational level (analysts) and assist to make structured desicions
all organizational information, and its primary purpose is to support the performance of managerial analysis or semi-structured decisions.
Trends, Sales, porduct statistics and future growth projections
the manipulation of information to support decision making.
Decision Support system (DSS)
models for solutions analysis.
Helps mnagers to examine and manipulate large amount of detailed data from internal and external sources.
Checks the impact of a change in a variable or assumtion on the model
example: what will happen to the supply chain if a hurricane reduces holding inventory?
finds optimum value for a target variable by repeatedly changing other variables
A specialized DSS that supports senior level executives within the organization. Contains data from external sources as well as internal sources
produces graphical displays of patterns and complex relationships in large ampunts of data
tracks KPI and CSF by compaling information from multiple sources and tailoring to meets its needs.
Offer the following capabilities:
is the ability to look at information from different perspectives. Slicing and Dicing is often performed along a time axis to analyze trends and find time-based patterns in the information.
The branch of computer science that explores human cognitive processes by creating computer models that accomplish the same tasks that humans do.
are various commercial applications of artificial intelligence. Include sensors, software, and devices that emulate and enhance human capabilityies, learn or understand from experience, make sense of ambiguous or contradictory information and use reasoning to solve problems.
computerized advisory programs, that imitate the reasoning processes of experts in solving difficult problems.
ex: nowledge accumulated different experiences to simulate the knowledge of a person
A branch of mathematics that deals with uncertainties by simulating the process of human reasoning.
0 to 1
Finds the combination of inputs that gives the best outputs.
Find the optimal solution for a specific problem by examining very large number of alternative solutions for that problem
-Based on techniques inspired by biology, such as inheritance, mutation, selection, and crossover
-Works by representing a solution as a string of 0s and 1s, searches a population of randomly generated strings of binary digits to identify the right string representing the best possible solution for the problem
a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.
1) shopping bot
2) environmental scanning
software that will search retailers websites and provide a comparison in price and availability for each retailer.
results in a product or service that is received by an organization's external customer.
ex: fullfiling an order, communicating with customers, and sending out bills and marketing information.
invisible to the exteral customer but essential to the effective management of the business.
ex: strategic planning, tactical planning, budget forecasting, training and purchasing raw materials.
activity of creating a detailed flowchart or process map of a work process that shows its inputs that shows its inputs, tasks, and activities in a structured sequence.
Represnet the current state of the operation that has been mapped, without any improvment or changes to the process.
shows the results of applying change improvement opportunities to the current (As-Is) process model.
Shows how the what is to be realized.
Measures and understand current process and make improvements.
The process of computerizing manual tasks, making them more efficient and effective and dramatically lowering operational cost.
Removes Bottlenecks, Eliminates redundancy, and reduces cycle time.
eliminates unnecesary steps
occurs when resources reach full capacity and cannot handle any additional demands;
is the legal protection afforded an expression of an idea, such as a song, book or vidoe game
is the intangible creative work tht is embodied in physical form and included copyrights, trademarks and patents.
is software that is manufactured to look like the real thing and sold as such.
sends a massive amount of email to a specific person or system that can cuase the user's server to stop functioning
includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets.
a solid MIS infrastructure can reduce costs, improve productivity, optimize business operations, generate growth, and increase profitability.
Disaster Recovery Plan:
Which is a detailed process for recovering information or a system in the event of a catastrophic disaster.
power outages, fires, floods, hurricanes, hackers or virus can affect companies every day.
4 effects on companies:
1) disrupting communications
2) damaging physical infrastructure
3) Halting transportation
4) Blocking utilities
the system is operational during different time frames.
Unavailable - when is not operating
Available - occurs when continuously operate all the time
Ensures a system is functioning correctly and providing accurate information. Wikipedia isn't reliable.
tasks are performed by computers physically removed from the user and accessed over a network, in particular the Internet.
Facebook or MYSpace
measures advertising effectiveness by counting visitor interations with target ad, including time spent viewing the ad, number of pages viewed, and number of repeat visits to the advertisement.
a service that delivers hardware networking capabilities include the use of servers, networking and storage over the cloud using a pay per use revenue model
- rents the hardware
observe the exact pattern of a consumer's navigation through a site.
organize information into meaningful categories so that it can be easily accessed.
narrower/more specific/"child" terms fall under broader/more generic/"parent" terms.
the set of ideas about howall information in a given context should be organized
The specific business requests the system must meet to be successful, si the analysis phase is critical.
applications that connects people by matching profile information.
Social networking: is the practice of expanding your business by contructing personal network.
Project Management Institute (PMI)
Develops procedures and concepts necessary to support the profession of project management.
Project A temporary activity a company undertakes to create a unique product, service, or result
Database – maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses)
Database management system – creates, reads, updates, and deletes data in a database while controlling assess and security
Relational database model – stores information in the form of logically related two-dimensional tables