management chapter 3
Last Modified: 2013-02-10
The "holier than thou" effect has been cited as a psychological mechanism that may result in
Which of the following is believed to have contributed to the Pacific Gas and Electric natural gas pipeline explosion in 2010?
Illegal field practices by construction crews.
Distributors are part of the ______ environment of organizations.
Employees at Zachary's Chicago Pizza in California can purchase company stock and thus become owners through a device called
an employee stock ownership plan.
Which of the following is an example of an internal stakeholder of an organization?
The largest stockholder of the company.
As part of his overall stock portfolio, Jason bought a few shares of Facebook. In this context, he would best be described as ______ of Facebook.
an internal stakeholder
______ are in an organization's external task environment.
A U.S. paper mill purchases wood from a Canadian logging company to make wood pulp in its production of paper, so in this case the logging company is a
A __________ is a person or organization that helps another organization sell its goods and services to customers.
Two organizations who join forces to achieve advantages neither can perform as well alone would be called
In labor disputes, hourly workers are typically represented by ________, while salaried workers are represented by professional associations.
A state government offered a German solar research company a tax break if it located its U.S. headquarters in that state because of the new jobs that would be created. Unfortunately, problems occurred, resulting in little company growth and few new jobs. As a result, the state instituted a ______ by rescinding the tax breaks.
After the disastrous oil spill in the gulf, many consumers decided to avoid BP products, many even joining a popular "Boycott BP" Facebook page. Stuart runs an independent BP gas station in Louisiana and his business suffered from this consumer response. In this instance, boycotters would be considered a ______, part of the gas station's ______ environment.
special-interest group; task
The general environment of an organization is also known as its
The music industry has been changed dramatically by consumers' ability to download songs from the Internet. This is an example of ______ forces in an organization's ______ environment.
The American epidemic of obesity among U.S. youth is an example of which external force?
American companies may be more willing to sue competitors to gain competitive advantage than those in other countries, which is an example of which type of force?
Jack is working overseas, and has been asked by a superior to present a government official with a cash payment in order to secure a contract. This makes Jack uncomfortable since he does not feel it is right, yet he worries about upsetting his boss. Jack is facing
an ethical dilemma.
Fairness in hiring practices is an example of an organization's
The individual approach is guided by what will result in the individual's ________ best interests, which ultimately are in everyone's self-interest.
Aaron is a manager at a local live music venue. He is developing a new online system for advance ticket sales. Some of the shows have been so popular that tickets sell out quickly and regular patrons have complained that with a slow Internet connection they have no chance to purchase. In an effort to be fair to all prospective customers, Aaron is using what approach to ethical behavior?
The Sarbanes-Oxley Act of 2002 requires that a company's chief executive officer and chief financial officer must comply with which of the following?
Personally certify financial reports.
Only about a fifth of American managers reach which level of personal moral development?
Which of the following statements about a code of ethics is most true?
Most codes of ethics offer guidance on how to treat stakeholders.
A manager's duty to take actions that will benefit the interests of society as well as of the organization is known as
The economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs is known as
Which of the following forms the base of Carroll's global corporate social responsibility pyramid?
Omar is a human resources manager for a large landscaping and exterior construction company called Northwest Patios. A local news station has just done a story on several dissatisfied customers and their complaints of shoddy work. Omar has had two other media outlets contact him this morning too. Based on research on the effects of such publicity, Omar should expect that
both rates of candidates accepting job offers and employee retention will slide.
Which of the following sparked renewed interest in corporate governance?
Scandals among CEOs who were eventually convicted of fraud.
Shareholders at Chesapeake Energy were most concerned about what corporate governance issue when they sued the company?
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