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_________ is necessary because people do not have the mental capacity to fully comprehend all the physical and social stimuli bombarding them from the environment
A _________ represents a person’s mental picture or summary of a particular event or type of stimulus
If managers use ______________________ inaccurate evaluations of job applicants and employees may result
Which behavior would help managers harness the Pygmalion effect?
John, a middle-level manager, noticed that all his subordinates were filling out their monthly reports incorrectly. He concluded that the report forms were too complicated and needed to be revised. John is basing his decision on which type of attributional information?
In Kelly’s model of attribution, consensus attributions relate _____, distinctiveness attributions relate to _________ and consistency attributions relate to ______.
Kelley’s attribution model suggests that other people attribute behavior to external causes when they perceive ____, _______, and ______.
The fundamental attribution bais represents one’s tendency to take more personal responsibility for success than for failure.
The self-serving bias is evident when students attribute their high grades to hard work and ability but low grades to unfair tests, bad luck, or poor teaching.
When managers attribute an employee’s poor performance to a lack of ability, the manager is likely to________.
A person’s needs remain unchanged over his or her lifetime.
McClelland argues that individuals with high achievement motivation are best suited for top-level executive positions.
When faced with an inequitable situation, taking a specialized training program is one way a person can increase his or her inputs.
According to Herzberg, motivators are job characteristics associated with job satisfaction.
According to Vroom, expectancy represents a person’s belief that a particular outcome is contingent on accomplishing a specific level of performance.
The use of monetary incentives enhances the positive effects of goal setting, especially for difficult goals
One advantage of job rotation is increased worker flexibility because employees are cross-trained to perform different jobs.
Vertical loading consists of giving workers more responsibility, usually by taking on duties normally performed by their supervisors.
According to the job characteristics model, autonomy leads to the psychological state of experienced responsibility.
Based on the job characteristics model, the three core job dimensions of task identity, task significance, and skill variety lead to the psychological state of experienced meaningfulness.
Extrinsic rewards often fail to motivate because one-shot rewards have a shortlived motivational impact.
Papa Juan’s, a local pizza chain, instituted a new compensation policy attempting to increase the on- time delivery of its drivers. Drivers were paid an extra $1.00 for each on time delivery, payable on the next pay period. However, a review of the policy showed that traffic tickets for reckless driving had increased by 50% since the policy was introduced. Which of the following best explains why this reward system did not perform as expected?
As the mother of 2 small children, Jen Struggles to make ends meet on her minimum wage job. After paying rent and child expenses there is sometimes not enough to pay the heating bill. More than once the family has gone without heat on cold nights and she and the kids have gone to bed hungry. Which of the five basic needs in driving Jen’s behavior?
What is the bottom-to-top sequence of needs in Maslow’s need hierarchy?
According to Alderfer’s ERG theory, _______ needs reflect the desire to grow as a human being and to use one’s abilities to heir fullest potential.
McClelland believes that individuals with a high ______ coupled with a ______ are best suited for top management positions.
According to Herzberg’s motivator-hygiene model, which of the following is a hygiene factor?
Equity theory is a motivation model that explains how people strive for _______ in social exchanges or give-and-take relationships
Gordon has a master’s degree in electrical engineering and brings 10 years of experience to his current job. He is known for putting in long hours of hard work on his job. He receives a salary of $75,000, medical and dental coverage, and two weeks paid vacation per year. From Gordon’s perspective, which of the following is an input into the individual-organization exchange relationship?
Based on the above, from Gordon’s perspective, which of the following is an outcome of the individual organization exchange relationship?
Equity theory predicts that a student will experience _____ if a friend of equal scholarly ability studies the same amount for a test but receives a higher grade.
_______ is defined as the perceived fairness of the process used to make decisions regarding the allocation of rewards and resources
___________ is defined as the perceived fairness of how resources and rewards are allocated
_______is defined as the perceived fairness of the decision maker’s behavior in the process of decision making
If an employee perceives that his/her expectancy link is broken, then he/ she believes that:
According to Vroom’s expectancy theory, _______ represents an individual’s belief that a particular outcome is contingent on accomplishing a specific level of performance
___________is defined as what an individual is trying to accomplish; the object or aim of an action
___ refers to the positive or negative value people place on outcomes
_____ is a motivational mechanism of goal setting
which of the following statements about job enlargement is true?
______ Calls for moving employees from one specialized job to another
Vertical Loading is associated with_______________.
The primary objective of the Job charateristics model is_________.
______represents the extent to which the job requires an individual to perform a variety of tasks that require one to use different skills and abilities
______represents the extent to which the job requires an individual to perform a whole or completely identifiable piece of work
According to the job characteristics model, skill variety, task identity and task significance lead to the psychological state of _________________.
According to the job characteristics model, growth need strength is an example of a ___________.
In order to truly motivate employees, managers should be familiar with all the theories of motivation and know when to use them. This idea is called______________.
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