Assigning meaning to what we hear illustrates which of the following elements of the HURRIER model
Using facial expressions and verbal statements such as "I understand" to let the speaker know you are paying attention is an example of which type of listening response
It occurs automatically
What is not a part of the definition of listening
Having the attitude or belief that emphasizes organization and precision best describes which listening style
Which type of listening involves trying to understand a situation from the speaker's perspective?
In individualistic cultures, people tend to think of time as something that can be saved or spent ("time is money") and listeners tend to be impatient when speakers do not get the point
What is an example of how culture affects listening behavior?
In class, Charyn cannot keep her mind off her problems at work. Instead of skipping class, she attends and pretends to listen to the professor's lecture. Charyn is experiencing which barrier to effective listening?
For a message to be possible, it must have only the slightest chance of being true
Understanding probability is crucial for being a good critical listener. What is needed for a message to be possible.
Advising, emphasizing, back channeling, stonewalling
What is the correct order of the listening responses from most active to most passive?
Remind the grieving person that she or he must stay strong
To be a good empathetic listener when someone is grieving, it is not advisable to do what?
Friendships are the same in both sexes
What about friendships is not true?
Based on his performance, you don't feel Eric deserves the promotion
Let's say you're friends with your co-worker, Eric, who's up for a promotion. What is an example of the task dimension of your relationship?
What is not an emotional reward commonly associated with close relationships?
When you establish a friendship with a supervisor at work, it is a good idea to establish _________ to prevent potential problems
Emotional, material, and health
Friendships and other social relationships often involve which rewards?
People with strong social networks are more than twice as likely to survive a heart attack
What is true about potential health benefits of a relationship?
Uncertainty reduction theory
This theory predicts that the more we learn about someone, the more we like that person
In the ______ stage of friendship, people begin to drift apart and might lose contact with one another
Need to belong theory
This theory says that each of us is born with a fundamental drive to seek, form, maintain, and protect strong social relationships
Stephanie is: over-benefited in their relationship and investing more effort in the relationship by cooking and cleaning. This relationship will survive a period of brief inequity as long as long-term equity is maintained
Janice and Stephanie have been close friends for some time. When Stephanie recently lost her job, she couldn't afford her rent anymore and was on the verge of homelessness. Janice invited her to come and stay in her extra room for as long as needed to. In return, Stephanie insisted on doing housework and most of the cooking. According to equity theory, what is true?
Both women and men see their opposite-sex friends as more loyal and helpful than their same-sex friends
Regarding sex differences in same-sex friendships, what is not true?
Forming relationships with people unlike ourselves is more interesting and enjoyable
What about similarity is true?
In the _____ stage of friendships, people begin to think of themselves as friends and their communication becomes more personal
They provide men a chance to be emotionally expressive and women a chance to engage in shared activities. They often contain some degree of sexual or physical attraction. According to one study, about half of college students engage in sexual behavior with their opposite-sex friends
What about opposite-sex friends is not true?
Attitude similarity is the stronger predictor of initial attraction
When forming friendships, people find several forms of similarity to be attractive. What is true about similarity?
What is most commonly cited for ending a friendship due to changes in life circumstances?
Quid pro quo
Which type of sexual harassment includes requesting romantic or sexual favors in return for preferential treatment at work?
_______ is the force that draws people together
Being friends with your co-workers and boss. Being friends with your customers or clients. Maintaining personal boundaries at work
Research shows that is positively related to your job satisfaction
When we experience any form of attraction for someone else, we are likely to engage in ______, behaviors that signal our interest in another person
Married people have better sexual health
What is not one of the health benefits of marriage identified in the textbook?
Minimization of independence
What is not a characteristic of an intimate relationship?
This relates to the resources that we put into a relationship
Exhilarating activities are the most effective for promoting feelings of closeness
When it comes to intimate relationships and shared activities, research has shown that:
Most of the communication that takes place in these relationships falls in this category. How to handle these issues can become a major issue of contention. The way couples handle these tasks reflects the balance of power in their relationship.
Why is the discussion of routine, mundane tasks important to consider in long-term romantic relationships?
Gottman has discovered that satisfied couples maintain this ratio of positive to negative communication
Take conflict less personally
Preliminary research has shown that, compared to heterosexual couples, homosexual couples tend to:
It is exclusive
The practice of polygamy is, by definition an exception to which social expectation about marriage?
At this stage of relationship formation, a deep commitment has formed and there is a strong sense that the relationship has its own identity
Most relationships end at which stage of Knapp's stage model?
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