Those who develop and administer the activities involved in transforming resources into good, service, and ideas ready for the marketplace.
Human Resources Managers
Those who handle the staffing function and deal with employees in a formalized manner.
Those who are responsible for planning, pricing, and promoting products and making them available to customers.
Who is the CEO of Universal Records and what did he do?
Doug Morris recognized the importance of effective management and leadership and the roles they play in corporate performance.
What were two strategic management tactics that Doug Morris used to revive his Universal records?
He made acquisitions of smaller labels and hired talented executives.
Information Technology (IT) Managers
Those who are responsible for implementing, maintaining, and controlling technology applications in business, such as computer networks.
Those who manage an entire business or a major segment of a business; they are not specialists but coordinate the activities of specialized managers.
The ability to influence employees to work toward organizational goals.
What are the three different leadership styles?
Autocratic, democratic, and free-rein
Make all the decisions and then tell employees what must be done and how to do it.
Involve their employees in decisions. The manager presents a situation and encourages his or her subordinates to express opinions and contribute ideas.
Let their employees work without much interference. The managers sets performance standards and allows employees to find their own ways to meet them.
The specialized knowledge and training needed to perform jobs that are related to particular areas of management.
The ability to think in abstract terms and to see how parts fit together to form the whole.
The ability to identify relevant issues, recognize their importance, understand the relationships between them, and perceive the underlying causes of a situation.
Human Relations Skills
The ability to deal with people, both inside and outside the organization.
What are the three ways in which organizations acquire managers?
1) Promoting employees from within 2) Hiring managers from other organizations 3) Hiring manager straight out of universities.
What are the six steps to effective decision making?
1) Recognizing and defining the decision situation 2) Developing options to resolve the situation 3) Analyzing the options 4) Selecting the best option 5) Implementing the decision 6) Monitoring the consequences of the decision.
What are the signals that may foreshadow hug losses to come?
Declining profits, small-scale losses in previous years, inventory buildup, and retailer's unwillingness to stock a product.
What does John P. Kotter say are the two basic functions of management?
1) Figuring out what to do despite uncertainty, great diversity, and an enormous amount of potentially relevant information 2) Getting things done through a large and diverse set of people despite having little direct control over most of them.
A calender, containing both specific and vague items, that covers short-term goals and long-term objectives.
The building of relationships and sharing of information with colleagues who can help managers achieve the items on their agendas.
Want to see the other 22 Flashcards in Second Half of Chapter 7?JOIN TODAY FOR FREE!