The use of computer-aided design and computer-aided manufacturing to sequence and optimize a number of production processes.
Manufacturing plants that have short production runs, are organized around products, and use decentralized scheduling.
An operation that strives to achieve the highest possible productivity and total quality, cost effectively, by eliminating unnecessary steps in the production process and continually striving for improvement.
Time-Based Competition (TBC)
Strategies aimed at reducing the total time needed to deliver a good or service.
The movement of the right goods in the right amount to the right place at the right time.
A system that calls for subassemblies and components to be manufactured in very small lots and delivered to the next stage of the production process just as they are needed.
Technologies that produce goods and services in low volume.
Technologies that produce goods and services in high volume.
A process that is highly automated and has a continuous production flow.
A series of quality standards developed by a committee working under the International Organization for Standarizatiion to improve total quality in all business for the benefitof producers and consumers.
Total Quality Management (TQM)
An Integrated approach to management that supports the attainment of customer satisfaction through a wide variety of tools and techniques that result in high-quality goods and services.
The sequence of activities that flow from raw materials to the delivery of a good or service, with additional value created at each step.
Customer Relationship Management (CRM)
A multifaceted process focusing on created two-way exchanges with customers to foster intimate knowledge of their needs, wants, and buying patterns.
Loss of Productivity and morale in employees who remian after a downsizing.
The planned elimination of positions or jobs
A successful effor to achieve an appropriate size at which the company performs more effectively.
Economies of Scope
Economies in which materials and processes employed in one product can be used to make other, related products.
The systematic application of scientific knowledge to a new product, process, or service.
The production of varied, individually customized products at the low cost of standardized, mass-produced products.
A design approach in which all relevant functions cooperate jointly and continually in a maximum effort aimed at producing high-quality products that meets customers' needs.
Want to see the other 16 Flashcards in study deck 2?JOIN TODAY FOR FREE!