trust propensity-"faith in human nature" your personality traits include a general propensity to trust others.
it's rooted in a rational assessment of the authority's trustworthiness trustworthiness-defined as the characteristics or attributes of a trustee that inspire trust. -ability =defined as the skills, (doctor, lawyer, mechanic) -Benevolence=authority wants to do good for the trustor -Integrity=authority adheres to a set of values or principles.
meaning that it depends on feelings toward the authority that go beyond any rational assessment. feelings toward trustee
Does the U.S have a high trust propensity?
Yes, we are the 5th most trusted, Sweden, China are 1 and 2
reflects the perceived fairness of decision-making outcomes. Employees gauge distributive justice by asking whether dicision outcomes, such as pay, rewards, evaluations, promotions, and work assignments, are allocated using proper norms. Equity vs. equality vs. need
reflects the perceived fairness of decision-making processes. voice, correct-ability, consistency, Bias Suppression, Representativeness, Accuracy pg 227
consider how authorities treat them as the procedures are implemented. reflects the perceived fairness of the treatment received by employees from authorities. Respect and Propriety
Justification-Do authorities explain procedures thoroughly? Truthfulness-Are those explanations honest?
occurs when former or current employees expose illegal or immoral actions by their organization.
The Four-Component Model of Ethical Decision Making
Moral Awareness Moral Judgment Moral Intent Ethical Behavior
occurs when an authority recognizes that a moral issue exists in a situation or that an ethical code or principle is relevant to the circumstance.
reflects the process people use to determine whether a particular course of action is ethical or unethical.
reflects an authority's degree of commitment to the moral course of action.
Look Table 7-4 page 236
captures the degree to which an issue has ethical urgency. Moral intensity is driven by two general concerns, both of which have more specific facets. 1. high is moral intensity if the potential for harm is perceived to be high. (large number affected) 2. High in moral intensity if there is social pressure surrounding it. An act that violates a clear social norm is more morally intense than an act that seems similar to what everyone else is doing.
Corporate social responsibility
a perspective that acknowledges that the responsibilites of a cusiness encompass the economic, legal, ethical, and ciizenship expectations of society.
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